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- Tasks: Provide technical support for desktop and laptop issues in a dynamic environment.
- Company: OneAPPS Consulting, a leading tech consulting firm with a multicultural team.
- Benefits: Part-time hours, hands-on experience, and a chance to work with diverse clients.
- Why this job: Join a supportive team and enhance your tech skills while making a real impact.
- Qualifications: Basic technical knowledge and a passion for problem-solving.
- Other info: Onsite role in Glasgow with opportunities for growth and learning.
The predicted salary is between 13 - 16 £ per hour.
OneAPPS Consulting (www.oneapps.com) is a Technology consulting firm based out of London and offices across Europe. We are working on various projects involving diverse, multicultural teams with clients across Europe. We are an invaluable partner and our teams have collaborated to support the growth of our clients. With more than 7 locations worldwide we help our clients to deliver their projects smoothly. We look forward to getting to know you and working with you.
Role: Desktop Support
Location: Glasgow
Work mode: Onsite only (No remote/ No hybrid)
Part time: 3 days weekly - Fri/Sat/Sunday
Description:
- Provide technical support for desktop and laptop issues.
- Troubleshoot hardware and software problems.
- Assist with the installation and configuration of new equipment.
- Maintain inventory of IT assets.
- Document support requests and resolutions.
- Active Directory and secure LDAP.
- Support & Maintenance of Windows 10 related issues.
- Onboarding / Offboarding users.
If this role sounds like you, we invite you to apply. Thanks.
Desktop Support Engineer in Glasgow employer: OneAPPS Consulting
Contact Detail:
OneAPPS Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Engineer in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work in desktop support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common desktop support scenarios. Think about how you’d troubleshoot hardware and software issues, and be ready to share your past experiences with Active Directory and Windows 10.
✨Tip Number 3
Show off your problem-solving skills during interviews! Employers love candidates who can think on their feet. Practice explaining your thought process when tackling technical issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our diverse teams.
We think you need these skills to ace Desktop Support Engineer in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience for the Desktop Support Engineer role. We want to see how your skills match up with the job description, so don’t be shy about showcasing your technical support expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. We love seeing personality, so let your enthusiasm for technology and problem-solving come through.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled hardware and software issues in the past. We’re looking for candidates who can think on their feet and provide effective solutions, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at OneAPPS Consulting
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows 10, Active Directory, and troubleshooting hardware/software issues. Be ready to discuss specific problems you've solved in the past and how you approached them.
✨Showcase Your Communication Skills
As a Desktop Support Engineer, you'll need to communicate effectively with users who may not be tech-savvy. Practice explaining complex concepts in simple terms, and be prepared to demonstrate your ability to handle support requests with patience and clarity.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-life support situations. Think about how you would handle common issues like onboarding/offboarding users or resolving urgent technical problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Research OneAPPS Consulting
Familiarise yourself with OneAPPS Consulting's projects and values. Understanding their multicultural team dynamics and client base will help you tailor your responses and show that you're genuinely interested in being part of their team.
