Solutions Architect

OneAdvanced serves customers who often have deeply embedded, on‑premise or hosted systems that are integral to how they operate. This senior, customer‑facing architecture role goes well beyond traditional pre‑sales. You will act as the bridge between customer strategy, core business processes, technology design, and service delivery — working alongside sales teams to help organisations modernise their enterprise landscapes. You will also play a meaningful role in how we approach this commercially by partnering with Revenue Enablement to shape the technical sales methodology we use across the business.

Responsibilities

• Work closely with customers to understand their current‑state systems, data flows, and key processes — and map these to the capabilities of our workflows/applications and platform services.
• Define integration and data flow strategies across internal and third‑party systems, which may include ERP, HR, CRM, and risk and compliance platforms.
• Advise on master data management approaches with a platform‑first mindset, reducing architectural complexity and technical debt.
• Assess customer data readiness for AI adoption — identifying quality, governance, and lineage gaps that need to be resolved before AI features can deliver meaningful value, and guide customers through a pragmatic path to readiness.
• Help customers understand how AI and automation can be embedded within their workflows to improve decision‑making and operational efficiency.
• Engage substantively with responsible AI and governance questions, particularly with buyers in regulated environments such as health, care, and government — covering explainability, auditability, bias, and data subject rights.
• Navigate sector‑specific constraints — whether data residency and security requirements in health and care, procurement framework obligations in public sector, or operational integration demands in transport, logistics, and manufacturing — and design solutions that address these without compromising platform simplicity.
• Understand the outcome the customer is looking to achieve, and architect the solution to move them from their existing tech stack to IQ, the intelligent system of work for their given sector.
• Articulate how a move to OneAdvanced simplifies enterprise architecture — making the case clearly to both technical and non‑technical stakeholders.
• Contribute to the development of our technical sales methodology in partnership with Revenue Enablement and the broader Solutions team.
• Subject matter expert for Bid responses around architecture, security and AI, working as part of a group of stakeholders to complete responses.
• Partner closely with Sales, Product and Services to ensure proposed solutions are executable, scalable, and aligned to customer outcomes.
• Represent OneAdvanced at customer and industry events, sharing insight on data architecture, integration design, and digital transformation in enterprise software.

Additional Responsibilities

• Stay current on platform evolution, competitor positioning, and sector trends.
• Methodical under pressure: maintain rigour when a deal gets complex or a timeline compresses.
• Honest with customers: help them see where something is a genuine challenge.
• Drive conversations about data quality, governance and trust, recognising that the biggest barrier to AI adoption is not technology but these factors.

Qualifications

• Technical depth: Strong grounding in ERP architecture — data models, integration patterns, and business process dependencies.
• Comfortable with cloud platform design, multi‑tenant SaaS, and modern security models.
• Migration literacy: Experience assessing legacy, on‑premise, or hosted environments.
• Able to identify complexity, data integrity risk, and dependency chains — and translate these into a coherent transition approach.
• Consultative instinct: Skilled at discovery. Able to surface what is actually blocking a customer, not just what they say is blocking them. Confident challenging assumptions.
• Commercial awareness: Understands the deal context. Can build a compelling total cost of ownership case and recognise when technical risk is genuine versus when it is customer anxiety in disguise.
• Methodology thinking: Desirable — has contributed to or built technical sales playbooks — including qualification criteria and discovery documentation. Able to abstract patterns from deal experience and codify what good looks like.
• Cross‑functional influence: Comfortable working laterally without authority. Influences sellers, enablement, and Solutions colleagues through credibility and clear reasoning rather than hierarchy.
• Applied AI translation: Able to move a customer from vague curiosity or fear about AI to a concrete, credible adoption roadmap. Understands how AI capabilities embed into existing workflows, not just what they are in theory.
• Conversant in responsible AI, data readiness, and governance requirements, particularly in regulated environments.
• Sector expertise: Desirable—experience working in the sectors we serve, and an understanding of some of the regulatory compliance our customers operate under.

Legal and Equal Opportunity Statement

Please note, applicants must have the legal right to work in the UK at the time of application.

Benefits

• 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year.
• Exceptional family leave: 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave.
• Robust sick pay of up to 13 weeks full pay + 13 weeks half pay.
• 24/7 Employee Assistance Programme for confidential support.
• Private medical insurance for everyone, no medical‑history exclusions.
• Performance‑based rewards tailored to your role, from company‑wide bonuses to OTE and commission structures.
• Income protection: up to 75% salary for 5 years if you ever need it.
• SkillsHub learning platform with leadership pathways, future‑manager training, and a huge online library.
• Access to external training and apprenticeships.
• MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding.
• Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger.
• ULEV car scheme with 1,000+ models.
• Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover.

Company Overview

At OneAdvanced, we are at the forefront of delivering sector‑focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second‑year running, an independent and data‑led ranking based on employee feedback. Join us and become part of a team that’s powering the world of work and making a real difference.