Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead initiatives to improve service delivery and operational effectiveness across the business.
- Company: Join a wellbeing-focused company that values personal and professional growth.
- Benefits: Enjoy 25 days annual leave, performance bonuses, and a supportive work environment.
- Why this job: Be a catalyst for change and make a real impact in a collaborative culture.
- Qualifications: Strong organisational skills and experience in compliance reporting are essential.
- Other info: Open for internal applications until midday on Wednesday 19th March.
The predicted salary is between 43200 - 72000 £ per year.
The Quality Assurance and Compliance Lead will be a catalyst for change by proactively identifying opportunities that will deliver measurable improvement in service delivery and operational effectiveness. In this role, the leader will bridge the Services business, working collaboratively across workstreams to deliver objectives in a sustainable manner that are efficient, effective, and fit for purpose.
What You Will Do
- Operational Management and Process Improvement: Lead Services wide initiatives to redesign and implement processes that ensure operational readiness and measurable improvements in efficiency, effectiveness, and client delivery. Drive operational readiness and manage non-product change management activities. Develop and implement robust management standards with strong governance. Monitor and report on operational transformation impacts, ensuring ROI and alignment with business strategy. Establish and maintain performance metrics and KPIs relating to quality management standards around ticket handling, project implementation, process adherence and data and technology hygiene. Identify and implement improvements to processes and tools used across Services. Investigate and recommend best practices, to ensure consistency across procedures. Identify process gaps through the analysis of information received from stakeholders. Be the Change Manager to ensure processes are adopted and owned within Services.
- Reporting & Monitoring: Regularly report on compliance metrics, KPIs, and progress toward compliance objectives. Monitor changes in ways of working, any legislation, such as data handling etc and ensure successful adoption and compliance across the business.
- Governance & Risk Management: Monitor compliance with the governance structure, ensuring risks are identified, and control mechanisms are in place. Track and mitigate risks at a site level.
- Training & Guidance: Provide training and support to staff on quality management standards and compliance requirements, ensuring ongoing competency within the workforce.
What You Will Have
- Knowledge of environmental regulations and sustainability practices.
- Strong organizational and communication skills.
- Ability to work cross-functionally with various teams.
- Experience in process audit, compliance reporting and implementing/managing governance process.
- Experience and working knowledge of ISO9001 Standards would be an advantage, but not essential.
What We Do For You
- Wellbeing focused: Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral.
- Annual Leave: 25 days of annual leave, plus public holidays and the ability to buy additional days.
- Employee Assistance Programme: Free advice, support, and confidential counselling available 24/7 through Care First.
- Endometriosis Friendly Employer: We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace.
- Personal Growth: Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally.
- Development Programmes: From Future Managers to Leadership Training, our development programmes help you get where you need to go.
- Performance Bonus: Our Group-wide bonus scheme enables you to reap the rewards of your success.
- Financial wellbeing: We understand as well as your mental wellbeing, your financial wellbeing is really important.
- Pension Scheme: Our plan with Scottish Widows offers 5% matched contribution by the company.
- Income protection insurance: Providing you with support and assistance when you need it most.
- Discounted Parking: We have partnered with QPark to provide an exclusive discounted rate for OneAdvanced employees when purchasing a digital season ticket.
- Recognition: Highlighting and rewarding the great work our people do.
- Performance & Talent: Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self.
- Making a Difference: We provide opportunities to help our people make a difference to the causes they care about.
- MatchIt!: Fundraise for a cause close to your heart and Advanced will match part of the funding.
- Volunteering Time: Our volunteering leave scheme allows you to use your time to help those who need it.
- Pennies from Heaven: Donate the pennies from your pay check to help make a difference without lifting a finger.
Q&A Compliance Lead employer: OneAdvanced
Contact Detail:
OneAdvanced Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Q&A Compliance Lead
✨Tip Number 1
Familiarise yourself with the ISO9001 Standards, as having a working knowledge of these can give you an edge. Even if it's not essential, demonstrating your understanding of quality management systems can show your commitment to compliance and operational excellence.
✨Tip Number 2
Network with colleagues across different teams to gain insights into current processes and potential areas for improvement. Building these relationships can help you understand the challenges faced in service delivery and position you as a proactive candidate.
✨Tip Number 3
Stay updated on environmental regulations and sustainability practices relevant to our industry. Showing that you are knowledgeable about these topics can highlight your ability to drive compliance and process improvements effectively.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully implemented process improvements or managed compliance in previous roles. Being able to articulate your experience will demonstrate your capability to lead initiatives and manage change effectively.
We think you need these skills to ace Q&A Compliance Lead
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Q&A Compliance Lead position. Tailor your application to highlight how your skills and experiences align with the specific duties outlined.
Highlight Relevant Experience: Emphasise your experience in operational management, process improvement, and compliance reporting. Use specific examples from your past roles that demonstrate your ability to lead initiatives and drive measurable improvements.
Showcase Communication Skills: Since strong organisational and communication skills are essential for this role, ensure your application reflects your ability to work cross-functionally. Mention any relevant experiences where you successfully collaborated with different teams.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application demonstrates attention to detail, which is crucial for a role focused on quality management and compliance.
How to prepare for a job interview at OneAdvanced
✨Understand the Role
Make sure you have a clear understanding of the responsibilities and expectations of the Q&A Compliance Lead position. Familiarise yourself with operational management, process improvement, and compliance metrics to demonstrate your knowledge during the interview.
✨Showcase Your Experience
Prepare to discuss your previous experience in process audits, compliance reporting, and governance management. Highlight specific examples where you've successfully implemented improvements or managed change, as this will resonate well with the interviewers.
✨Emphasise Communication Skills
Since the role requires cross-functional collaboration, be ready to illustrate your strong organisational and communication skills. Share instances where you've effectively worked with different teams to achieve common goals.
✨Prepare Questions
Have thoughtful questions prepared about the company's approach to quality management and compliance. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
