Principal Product Owner

The Principal Product Owner is a portfolio and product feature/function expert who works closely with customers (and the market) to ensure needs are understood and prioritised. With a strong focus on maximising the value delivered, the Principal Product Owner applies their extensive Portfolio understanding of market and customer needs, to prioritise requirements and ensure the Portfolio Product Backlog aligns. This role suits someone who enjoys collaborating with customers, staying abreast of market changes, and is experienced working with Engineering squads at a Portfolio level.

What You Will Do

• Represent the voice of the customer at Executive MetaScrum meetings.
• Lead customer problem definition workshops and gather customer feedback continuously.
• Collaborate to identify the impact of requirements against the Product Portfolio.
• Visit customers & market representatives/events to review & challenge solution requirements.
• Use PENDO analytics to make recommendations for enhancements to the Product Portfolio.
• Prioritise the Product Backlog with a focus on customer/market needs and stakeholder feedback.
• Lead Quarterly Delivery Planning and Release Planning in line with business, customer, and market needs.
• Provide regular Roadmap progress updates to ensure key stakeholders are familiar with all roadmap initiatives.
• Monitor key metrics that give insight into the Product Portfolio and sector.
• Act as the product evangelist for the Product Portfolio, liaising between the customer, engineering, user interface, and user experience teams.
• Understand both the full capabilities and issues/limitations with the Product Portfolio.
• Discuss functionality with engineering and have a high degree of technical understanding of how the products work.

What You Will Have

• Advanced understanding and experience in Cloud/SaaS software development.
• Advanced understanding and experience of Agile methodologies and continuous deployment working practices.
• Advanced understanding and experience in Product Owner roles.
• Excellent domain/industry knowledge.
• Excellent customer-facing skills with the ability to represent the company in a confident and professional manner.
• An analytical approach to problem-solving.
• A good communicator with excellent written, verbal, and presentation skills.
• Ability to build and maintain a network of relationships with internal teams, external customers, and others.
• Excellent people and collaboration skills.

What We Do For You

• Wellbeing focused – Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral.
• Annual Leave – 25 days of annual leave, plus public holidays and the ability to buy additional days.
• Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7 through Care First.
• Endometriosis Friendly Employer – We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace.
• Personal Growth – Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally.
• Development Programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go.
• Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success.
• Financial wellbeing – We understand as well as your mental wellbeing, your financial wellbeing is really important.
• Pension Scheme – Our plan with Scottish Widows offers 5% matched contribution by the company.
• Income protection insurance – Providing you with support and assistance when you need it most.
• Recognition – Highlighting and rewarding the great work our people do.
• Performance & Talent – Our own technology platform that allows you to get real-time feedback, conversations, and goals to help you become your best self.
• Making a Difference – We provide opportunities to help our people make a difference to the causes they care about.
• MatchIt! – Fundraise for a cause close to your heart and Advanced will match part of the funding.
• Volunteering Time – Our volunteering leave scheme allows you to use your time to help those who need it.
• Pennies from Heaven – Donate the pennies from your pay check to help make a difference without lifting a finger.

Who We Are

OneAdvanced is one of the UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors. We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive, and engaging place to work that not only powers the world of work but empowers the growth, ambitions, and talent of our people.