At a Glance
- Tasks: Manage your own customer accounts and drive cash collection targets in a dynamic team.
- Company: Join OneAdvanced, a fast-paced finance company with a supportive culture.
- Benefits: Enjoy 26 days holiday, flexible working, and comprehensive health benefits.
- Other info: Hybrid role with excellent growth opportunities and a focus on wellbeing.
- Why this job: Kickstart your finance career while building strong relationships and developing key skills.
- Qualifications: Ideal for motivated individuals with strong communication and problem-solving skills.
The predicted salary is between 25000 - 32000 € per year.
Join OneAdvanced. This is a great entry‑level opportunity for someone ambitious, driven, and looking to kickstart a career in Finance. Joining a busy and high‑performance Credit Control team, you’ll take ownership of your own customer portfolio, managing collections end‑to‑end while building strong relationships and developing key commercial skills. This is a fast‑paced environment where you’ll be trusted with responsibility early on and supported to grow. The role is hybrid, with time in our Birmingham HQ Monday to Wednesday and the flexibility to work from home on Thursdays and Fridays.
What You Will Do
- Managing your own portfolio of customer accounts, driving cash collection targets
- Proactively contacting customers (mainly via phone) to resolve overdue invoices
- Handling queries and disputes end‑to‑end, working towards resolution
- Building strong customer relationships to improve payment performance
- Maintaining accurate records and tracking activity across your ledger
- Collaborating with internal teams to resolve issues quickly
- Contributing to debt reduction and overall team targets
- Getting involved in process improvements as you grow in the role
What You Will Have
- This could suit early career candidates with strong potential
- Confident and comfortable speaking to customers on the phone
- Resilient and tenacious, able to handle pushback and stay persistent
- Motivated, driven, and competitive in nature
- Organised and able to manage a busy workload
- Strong problem‑solving mindset, able to think end‑to‑end
- Comfortable working with data and picking things up quickly
- Positive attitude with a willingness to learn and progress
Wellbeing that means something
- 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year
- Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave
- Robust sick pay of up to 13 weeks full pay + 13 weeks half pay
- 24/7 Employee Assistance Programme for confidential support
- Private medical insurance for everyone, no medical‑history exclusions
Financial Benefits That Have Your Back
- Performance‑based rewards tailored to your role, from company‑wide bonuses to OTE and commission structures
- Income protection: up to 75% salary for 5 years if you ever need it
- Grow your career with us SkillsHub learning platform with leadership pathways, future‑manager training, and a huge online library
- Access to external training and apprenticeships
Making a Difference
- MatchIt!—Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
- Pennies from Heaven—donate the pennies from your pay check to help make a difference without lifting a finger
Other Flexible Benefits
- ULEV car scheme with 1,000+ models
- Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover
Credit Controller employer: OneAdvanced
OneAdvanced is an exceptional employer that offers a dynamic and supportive work environment for those looking to launch their careers in Finance. With a hybrid working model based in Birmingham, employees benefit from a strong focus on personal development, competitive rewards, and a culture that prioritises wellbeing and community involvement. The company not only provides extensive training opportunities but also encourages a healthy work-life balance, making it an ideal place for ambitious individuals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Get your networking game on! Reach out to people in the finance industry, especially those working in credit control. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Practice your phone skills! Since you'll be contacting customers regularly, get comfortable with phone conversations. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share examples of how you've tackled challenges in the past. This will demonstrate your resilience and tenacity, which are key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy to kickstart your career with us.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Show Your Ambition:We want to see your drive and ambition shine through in your application. Make sure to highlight any experiences or skills that demonstrate your eagerness to kickstart your career in finance.
Tailor Your CV:Don’t just send out the same CV for every job. We love it when candidates tailor their CVs to match the job description. Focus on relevant experiences that showcase your ability to manage customer relationships and handle queries.
Be Personable:Since this role involves a lot of customer interaction, let your personality come through in your cover letter. We’re looking for someone who can build strong relationships, so don’t be afraid to show us your friendly side!
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll get your application straight into our system. Plus, you’ll be one step closer to joining our awesome team!
How to prepare for a job interview at OneAdvanced
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data, so brush up on your numerical skills. Familiarise yourself with basic financial concepts and be ready to discuss how you would manage a customer portfolio effectively.
✨Practice Your Phone Skills
Since the role involves contacting customers mainly via phone, practice speaking clearly and confidently. Role-play common scenarios with a friend or family member to build your comfort level in handling queries and disputes.
✨Show Your Resilience
This job requires a tenacious attitude, so be prepared to share examples of how you've handled challenges in the past. Think of times when you faced pushback and how you stayed persistent to achieve your goals.
✨Demonstrate Your Organisational Skills
With a busy workload, organisation is key. Be ready to discuss how you prioritise tasks and manage your time effectively. You might even want to bring a simple example of a system you use to keep track of your responsibilities.
