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- Tasks: Lead a credit control team, manage processes, and build client relationships.
- Company: OneAdvanced is a top UK provider of business software, serving over 20,000 global customers.
- Benefits: Enjoy hybrid work options and be part of a diverse, inclusive culture.
- Why this job: Make a significant impact in a dynamic environment while managing a motivated team.
- Qualifications: Experience in credit management, strong Excel skills, and proven people management success required.
- Other info: Join a company that values its people and invests in their growth.
The predicted salary is between 42000 - 84000 £ per year.
We are seeking an established Credit Control Manager to join a busy team in an exciting period of change.
This is a fantastic opportunity if you are looking for a collections-focused role where you can bring new solutions to make a big impact in a short space of time. You will be primarily tasked with overseeing all aspects of credit control within your set business area, including managing the credit team, processes, and systems, as well as building and nurturing customer/client relationships and will have a good amount of autonomy as well as an opportunity to manage 4-5 people.
This role is Hybrid (2-3 days per week in our Birmingham HQ)
You will –
- Conduct monthly 1-2-1 meetings with the team and set objectives, target in line with the overall Credit Control team objectives.
- Host a weekly debt call with the business area, driving resolution of large or long-standing overdue debts.
- Establish best practices in credit management across the Business Unit to ensures consistency and efficiency in credit-related activities.
- Collaborating with business stakeholders to align credit management activities in the business unit.
- You will be responsible for achieving cash collection and aged debt reductions targets, ensuring that the Days Sales Outstanding (DSO) metrics are within acceptable ranges.
- You will serve as the primary contact for external credit agencies and solicitors, maintaining strong relationships and leveraging their expertise as needed.
- Identifying improvements within the debt collection process.
- Managing more difficult accounts with a hands-on approach, and achieving settlements and ongoing
- Complete responsibility and accountability for all credit control and AR matters
We need you to bring –
- Demonstrable experience in a demanding CM or CRM role with a focus on collections
- Proven success in a people management role
- Advanced Excel skills
- Strong analytical skills, data focused
- White glove service to ledger management
OneAdvanced is one UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors.
We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.
To learn more about working at OneAdvanced please click here
Credit Control Manager employer: OneAdvanced
Contact Detail:
OneAdvanced Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Manager
✨Tip Number 1
Familiarize yourself with the latest trends in credit control and collections. Understanding current best practices will not only help you in interviews but also demonstrate your proactive approach to improving processes.
✨Tip Number 2
Network with professionals in the credit management field. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within their organizations.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved credit control processes in your previous roles. Highlighting your leadership skills and analytical abilities will set you apart.
✨Tip Number 4
Research OneAdvanced thoroughly. Understanding their business model, values, and recent developments will allow you to tailor your discussions and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Credit Control Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and people management. Use specific examples that demonstrate your success in collections-focused roles and your ability to manage a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills align with the responsibilities outlined in the job description, particularly your advanced Excel skills and analytical abilities.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements such as cash collection rates, reductions in aged debt, or improvements in credit management processes. This will help illustrate your impact in previous positions.
Prepare for Interviews: If you get invited for an interview, prepare to discuss your approach to managing difficult accounts and your strategies for achieving DSO targets. Be ready to provide examples of how you've built strong relationships with clients and external agencies.
How to prepare for a job interview at OneAdvanced
✨Showcase Your People Management Skills
Since the role involves managing a credit team, be prepared to discuss your experience in leading and developing teams. Share specific examples of how you've set objectives, conducted performance reviews, and fostered a positive team environment.
✨Demonstrate Your Analytical Abilities
Highlight your advanced Excel skills and analytical mindset. Be ready to discuss how you've used data to drive decisions in credit control, improve processes, or achieve cash collection targets in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding difficult accounts. Prepare to share examples of how you've successfully managed challenging situations and achieved settlements.
✨Emphasize Relationship Building
The role requires strong relationships with clients and external agencies. Discuss your approach to building and maintaining these relationships, and provide examples of how this has positively impacted your previous work.
