Credit Control Manager

Job Description We are seeking an established Credit Control Manager to join a busy team in an exciting period of change. This is a fantastic opportunity if you are looking for a collections-focused role where you can bring new solutions to make a big impact in a short space of time. You will be primarily tasked with overseeing all aspects of credit control within your set business area, including managing the credit team, processes, and systems, as well as building and nurturing customer/client relationships and will have a good amount of autonomy as well as an opportunity to manage 4-5 people. This role is Hybrid (2-3 days per week in our Birmingham HQ) You will – Conduct monthly 1-2-1 meetings with the team and set objectives, target in line with the overall Credit Control team objectives. Host a weekly debt call with the business area, driving resolution of large or long-standing overdue debts. Establish best practices in credit management across the Business Unit to ensures consistency and efficiency in credit-related activities. Collaborating with business stakeholders to align credit management activities in the business unit. You will be responsible for achieving cash collection and aged debt reductions targets, ensuring that the Days Sales Outstanding (DSO) metrics are within acceptable ranges. You will serve as the primary contact for external credit …