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For Companies At a Glance
- Tasks: Lead Sales Operations strategy and execution to drive revenue growth.
- Company: Join OneAdvanced, a leading tech company making a real difference.
- Benefits: 26 days holiday, exceptional family leave, private medical insurance, and flexible benefits.
- Why this job: Shape the future of sales operations in a fast-paced, innovative environment.
- Qualifications: Proven experience in Sales Operations, leadership skills, and CRM proficiency.
- Other info: Collaborative culture focused on inclusivity and meaningful impact.
The predicted salary is between 43200 - 72000 £ per year.
Join OneAdvanced. As Head of Sales Operations, you will lead the strategy, governance, and execution of all Sales Operations and Sales Support across the organisation. You’ll partner closely with senior leaders across the business to enable scalable processes, operational excellence, and high‑performing teams that directly support revenue growth. This is a critical role within our commercial engine, ensuring our sales organisation is fully equipped to perform at its best.
What You Will Do
- Operational Strategy & Governance: Lead the planning, governance, and continuous improvement of Sales Operations and Sales Support activities, ensuring alignment with commercial and business objectives. Partner with cross-functional leaders across the organisation to embed best-in-class processes, systems, and performance standards.
- Process, Policy & Enablement: Develop, maintain, and optimise Sales Operations policies, procedures, training materials, and supporting documentation. Ensure the Sales Support function is delivering consistently excellent service to all Commercial Units.
- Performance & Delivery: Drive high-quality performance across the Sales Support team, ensuring accuracy, responsiveness, and strong commercial impact. Manage and deliver cross-functional projects on behalf of Sales Operations, ensuring alignment, transparency, and measurable outcomes.
- Reporting & Insights: Define, measure, and track operational success metrics to monitor performance and inform decision-making. Oversee the creation and maintenance of daily, weekly, monthly, and quarterly reporting dashboards and updates for key stakeholders.
What You Will Have
- Proven experience supporting or leading best practice within Sales Operations or Revenue Operations, ideally within a SaaS or technology environment.
- Advanced proficiency with Salesforce.com and a strong understanding of CRM-driven processes.
- Demonstrated leadership ability with experience in coaching, developing, and scaling high-performing teams.
- Excellent problem-solving skills, with the ability to design and implement efficient, scalable processes.
- A strong bias for action—results-driven, solutions-focused, and able to drive initiatives through to completion.
- Adaptability, with comfort operating in a fast-moving environment with multiple priorities and evolving requirements.
- Detail-orientation combined with the capability to step back and identify key commercial drivers.
- A collaborative working style, with the ability to influence and orchestrate work across departments to deliver business impact.
What We Do For You
- Wellbeing that means something: 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year.
- Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave.
- Robust sick pay of up to 13 weeks full pay + 13 weeks half pay.
- 24/7 Employee Assistance Programme for confidential support.
- Private medical insurance for everyone, no medical-history exclusions.
- Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures.
- Income protection: up to 75% salary for 5 years if you ever need it.
- Grow your career with us: SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library. Access to external training and apprenticeships.
- MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding.
- Pennies from Heaven donate the pennies from your paycheck to help make a difference without lifting a finger.
- Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including ULEV car scheme with 1,000+ models, Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover.
Who We Are
At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Join us and become part of a team that’s powering the world of work and making a real difference.
Head of Sales Operations in Birmingham employer: OneAdvanced
Contact Detail:
OneAdvanced Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Sales Operations in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at OneAdvanced. A friendly chat can open doors and give you insights that might just help you land that Head of Sales Operations role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research OneAdvanced’s products and services, and think about how your experience aligns with their goals. Show them you’re not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating your leadership experience and how you’ve driven performance in past roles. Confidence is key!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Head of Sales Operations in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Sales Operations role. Highlight your experience in Sales Operations and how it aligns with our goals at OneAdvanced. We want to see how you can contribute to our mission!
Showcase Your Leadership Skills: Since this role involves leading teams, don’t forget to share examples of your leadership experience. Talk about how you've coached and developed high-performing teams in the past. We love seeing candidates who can inspire others!
Be Data-Driven: We’re all about metrics and performance here at OneAdvanced. Include any relevant data or results from your previous roles that demonstrate your impact on sales operations. Numbers speak volumes, so let them do the talking for you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at OneAdvanced!
How to prepare for a job interview at OneAdvanced
✨Know Your Numbers
As the Head of Sales Operations, you'll need to demonstrate your understanding of key performance metrics. Brush up on relevant sales data and be ready to discuss how you've used metrics to drive operational success in previous roles.
✨Showcase Your Leadership Style
This role requires strong leadership skills. Prepare examples of how you've coached and developed high-performing teams. Be specific about the challenges you faced and how your approach led to measurable improvements.
✨Understand the Tech Stack
Familiarise yourself with Salesforce.com and other CRM tools mentioned in the job description. Be prepared to discuss how you've optimised processes using these systems in past positions, as this will show your technical proficiency.
✨Collaborative Mindset
Highlight your ability to work cross-functionally. Think of instances where you've partnered with other departments to achieve common goals. This will demonstrate your collaborative working style and ability to influence others effectively.
