Associate Project Manager

This position involves managing small professional orders typically less than 5 days, by scheduling resources, communicating with Customers and ensuring that the right people are available at the right time to meet Customer needs. This role will cover work from all Commercial units and products at Advanced.

What You Will Do

• Co-ordinate small professional services orders, working directly with Customers and service delivery teams to ensure that work is delivered efficiently and within timescales.
• Responsible for the active management of project backlog and the optimisation of weekly backlog burn rates.
• Responsible for maintaining key criteria on the projects including RAG, estimated go live dates and notes.
• Responsible for adopting and managing projects in accordance with standard processes.
• Responsible for managing and resolving any client escalations, seeking support when required.

What You Will Have

• Ability to manage and deliver small projects with a clear and well-defined scope.
• Communicates delays or problems early so others can manage their own work schedules effectively.
• Foresees and resolves potential bottlenecks and delays.
• Takes smart, independent action in urgent and non-urgent situations, knows when to escalate.
• Takes immediate, decisive, independent action to resolve issues or problems.
• Ability to manage project relationships and a single workstream throughout a project.
• Ability to manage to deadlines and support key business stakeholders, both internally and externally.
• Experience using Openair would be advantageous but not essential.
• Solid communication skills with a professional verbal, written and presenting ability.
• Some commercial experience, operational exposure, and financial management skills.

What We Do For You

• Wellbeing focused – Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral.
• Annual Leave – 26 days of annual leave, plus public holidays and the ability to buy additional days.
• Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7 through Care First.
• Endometriosis Friendly Employer - We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace.
• Personal Growth - Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally.
• Development Programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go.
• Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success.
• Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important.
• Pension Scheme – Our plan with Scottish Widows offers 5% matched contribution by the company.
• Income protection insurance – Providing you with support and assistance when you need it most.
• Recognition – Highlighting and rewarding the great work our people do.
• Performance & Talent – Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self.
• Making a Difference – we provide opportunities to help our people make a difference to the causes they care about.
• MatchIt! – Fundraise for a cause close to your heart and OneAdvanced will match part of the funding.
• Volunteering Time – Our volunteering leave scheme allows you to use your time to help those who need it.
• Pennies from Heaven – donate the pennies from your pay check to help make a difference without lifting a finger.

Who We Are

OneAdvanced is one of the UK’s largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK’s most critical sectors. We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.