AI Learning & Development Specialist

As an AI Learning & Enablement Specialist, you will support the integration of Generative AI and Agentic AI into the daily work of our teams across the business. Your role will focus on helping employees build confidence and capability with AI tools, creating practical learning content, and delivering engaging training experiences. You’ll work closely with L&D, HR, and business teams to ensure AI-driven tools are adopted effectively to enhance productivity, decision making, and customer outcomes. This is a hands-on role for someone who’s passionate about emerging technologies and enjoys helping others learn by doing.

What You Will Do

• AI Learning & Development Strategy: In partnership with key stakeholders, lead the development and execution of a comprehensive offering to empower employees to integrate Generative AI into their flow of work.
• AI Integration & Learning Support: Collaborate with L&D and business stakeholders to build and implement learning content that helps employees use Generative AI in their day-to-day work. Support the development of AI learning pathways tailored to different job roles by researching practical applications and use cases. Stay informed on the latest AI tools and trends to continuously improve training materials and guidance. Help identify and promote human-centric skills that enable employees to adopt AI confidently and ethically.
• Training Delivery & Technical Enablement: Design, create and deliver engaging AI training sessions, e-learning content, and hands-on labs. Incorporate responsible AI usage, best practices, and ethical principles into all learning resources. Work with functional teams to help employees understand and apply AI tools to enhance productivity and performance.
• AI Adoption & Employee Enablement: Collaborate across departments (Product, Sales, HR, Engineering) to increase AI literacy and tool adoption. Build practical resources and learning experiences that make it easy for employees to integrate AI into existing workflows. Provide day-to-day support and troubleshooting as teams begin applying AI in their roles.
• Content Creation & Knowledge Sharing: Develop and maintain AI learning content, FAQs, job aids, and internal documentation. Help grow internal knowledge-sharing platforms and communities of practice to support peer learning. Assist in evaluating and testing AI-powered learning platforms for team-wide rollout.
• Measurement & Iteration: Collect and analyse feedback, usage data, and performance metrics to improve training effectiveness. Use AI tools to track adoption, identify gaps, and recommend improvements. Actively iterate on training materials and delivery methods based on employee needs and feedback.

What You Will Have

• Practical L&D Experience: Hands-on experience designing and delivering training or enablement resources, ideally within a SaaS or technology-led environment.
• Working Knowledge of AI Tools: Familiarity with Generative AI tools (e.g., ChatGPT, Claude, Gemini, Copilot) and an interest in applying them in real-world workflows.
• Technical Proficiency: Comfortable using AI-enabled learning tools, instructional design platforms (e.g., Articulate, Rise, LMS), and productivity apps to build engaging content.
• Collaboration Skills: Experience working with cross-functional teams (e.g., Product, HR, Engineering) to support employee enablement and integrate training into operations.
• Adoption Awareness: Understanding of what helps employees adopt new tools and skills, including supporting communication, creating job aids, and removing friction.
• Innovative, Curious, Action-Oriented Mindset: A strong interest in emerging technology, and a proactive approach to learning, testing, and improving AI-related training content.

What We Do For You

• Wellbeing focused: Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral.
• Annual Leave: 26 days of annual leave, plus public holidays and the ability to buy additional days.
• Employee Assistance Programme: Free advice, support, and confidential counselling available 24/7 through Care First.
• Endometriosis Friendly Employer: We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace.
• Personal Growth: Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally.
• Development Programmes: From Future Managers to Leadership Training, our development programmes help you get where you need to go.
• Performance Bonus: Our Group-wide bonus scheme enables you to reap the rewards of your success.
• Financial wellbeing: We understand as well as your mental wellbeing, your financial wellbeing is really important.
• Pension Scheme: Our plan with Scottish Widows offers 5% matched contribution by the company.
• Income protection insurance: Providing you with support and assistance when you need it most.
• Recognition: Highlighting and rewarding the great work our people do.
• Performance & Talent: Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self.
• Making a Difference: We provide opportunities to help our people make a difference to the causes they care about.
• MatchIt!: Fundraise for a cause close to your heart and OneAdvanced will match part of the funding.
• Volunteering Time: Our volunteering leave scheme allows you to use your time to help those who need it.
• Pennies from Heaven: Donate the pennies from your pay check to help make a difference without lifting a finger.