OneAdvanced is seeking an experienced Technical Support Engineer to cover customer sites mainly in the Northampton area with travel across the UK, providing support across desktop, mobile, networking and IT infrastructure.
You will be customer-obsessed, logging incidents, guiding tickets through lifecycle, and ensuring SLAs are met while contributing to knowledge bases.
The role requires strong ITSM knowledge, self-organisation and excellent communication, with eligibility to work in the UK.
#J-18808-Ljbffr
Senior Technical Support Engineer – UK Travel employer: OneAdvanced Limited
At OneAdvanced, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our commitment to employee wellbeing is evident through generous benefits such as 26 days of holiday, robust sick pay, and comprehensive family leave policies. Located in Birmingham, our dynamic work environment offers ample opportunities for professional growth through our SkillsHub learning platform and external training, making it an ideal place for Systems Engineers looking to advance their careers while contributing to meaningful projects.
