OneAdvanced Limited is seeking a Senior Support Engineer to join our Healthcare Support team. You will investigate and resolve software issues escalated from first-line support, taking ownership and guiding customers to practical resolutions.
The role requires strong customer service, problem-solving and clear communication, with remote collaboration across UK and India teams. Prior experience with SaaS products and ServiceNow is a plus.
Senior Healthcare SaaS Support Engineer in Birmingham employer: OneAdvanced Limited
At OneAdvanced, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our commitment to employee wellbeing is evident through generous benefits such as 26 days of holiday, robust sick pay, and comprehensive family leave policies. Located in Birmingham, our dynamic work environment offers ample opportunities for professional growth through our SkillsHub learning platform and external training, making it an ideal place for Systems Engineers looking to advance their careers while contributing to meaningful projects.
