At a Glance
- Tasks: Support the Operations team with admin tasks and ensure smooth communication between Head Office and hotels.
- Company: Join a unique hospitality brand redefining modern lifestyle hotels across Europe.
- Benefits: Gain valuable experience in hotel operations and work in a dynamic, creative environment.
- Other info: Opportunity for growth in a fast-paced, innovative company.
- Why this job: Be part of an exciting journey to create memorable guest experiences in distinctive spaces.
- Qualifications: Strong organisational skills, excellent communication, and a proactive mindset are key.
The predicted salary is between 25000 - 32000 € per year.
We are looking for a proactive and organised Operations Assistant to support our Operations team at Head Office. This is a great opportunity for someone looking to build a career in hotel operations, gaining exposure to multi-site hospitality management across the UK and Europe. You will play a key role in supporting day-to-day operational activity, liaising with hotels, and helping ensure smooth communication between Head Office and on-property teams. This role is based five days a week in our London Bridge Head Office.
Key Responsibilities
- Provide administrative and operational support to the Operations team
- Act as a point of contact between Head Office and hotel teams
- Assist with reporting, data tracking, and performance updates
- Support the coordination of operational projects and initiatives
- Help maintain operational standards, procedures, and documentation
- Assist with new hotel openings and refurbishments where required
- Arrange travel, meetings, and logistics for the Operations team
- Handle ad hoc tasks to support the wider business
Key Qualifications
- Highly organised with strong attention to detail
- Excellent communication skills, both written and verbal
- Confident using Microsoft Office (Excel, Word, PowerPoint)
- Able to manage multiple tasks and priorities in a fast-paced environment
- A team player with a proactive and flexible approach
- Previous experience in hospitality, operations, or administration is desirable but not essential
- Interest in hotel operations and working with international teams
What We Look For
We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.
Operations Assistant employer: One80 Kitchen Lounge Restaurant
As an Operations Assistant at our London HQ, you will be part of a dynamic team that values creativity and purpose in the hospitality industry. We offer a supportive work culture that encourages personal growth and development, with opportunities to engage in multi-site operations across the UK and Europe. Join us in redefining modern hospitality, where your contributions will help create memorable experiences for our guests in unique and characterful spaces.
Contact Detail:
One80 Kitchen Lounge Restaurant Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. We want to see how you fit into our unique vibe, so think about how your experiences align with our mission of creating memorable guest experiences.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks or projects. We love candidates who can juggle responsibilities while keeping everything running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our exciting journey.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Operations Assistant role. Highlight any relevant experience in hospitality or administration, and don’t forget to showcase your organisational skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for hotel operations and how you can contribute to our team. Be genuine and let your personality come through – we want to see the real you!
Show Off Your Communication Skills:Since this role involves liaising between teams, make sure your written application demonstrates your excellent communication skills. Keep it clear, concise, and professional, but don’t be afraid to let your enthusiasm show!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll get a feel for our brand and what we’re all about while you’re at it!
How to prepare for a job interview at One80 Kitchen Lounge Restaurant
✨Know the Company Inside Out
Before your interview, take some time to research the company’s unique approach to hospitality. Understand their brand values and how they differentiate themselves in the market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their journey.
✨Showcase Your Organisational Skills
As an Operations Assistant, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your attention to detail.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions, demonstrating your ability to liaise effectively with both teams and hotel staff.
✨Demonstrate Your Flexibility and Proactivity
The hospitality industry can be unpredictable, so it’s important to show that you can adapt to change. Share instances where you took the initiative to solve a problem or improve a process. This will illustrate your proactive mindset and readiness to contribute positively to the team.
