At a Glance
- Tasks: Support the Operations team and ensure smooth communication between Head Office and hotels.
- Company: Join a unique hospitality brand redefining modern lifestyle hotels across Europe.
- Benefits: Gain valuable experience in hotel operations with opportunities for growth.
- Other info: Dynamic work environment with a focus on creativity and purpose.
- Why this job: Be part of an exciting journey to create memorable guest experiences.
- Qualifications: Organised, detail-oriented, and a team player with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a proactive and organised Operations Assistant to support our Operations team at Head Office. This is a great opportunity for someone looking to build a career in hotel operations, gaining exposure to multi-site hospitality management across the UK and Europe.
You will play a key role in supporting day-to-day operational activity, liaising with hotels, and helping ensure smooth communication between Head Office and on-property teams. This role is based five days a week in our London Bridge Head Office.
Key Responsibilities
- Provide administrative and operational support to the Operations team
- Act as a point of contact between Head Office and hotel teams
- Assist with reporting, data tracking, and performance updates
- Support the coordination of operational projects and initiatives
- Help maintain operational standards, procedures, and documentation
- Assist with new hotel openings and refurbishments where required
- Arrange travel, meetings, and logistics for the Operations team
- Handle ad hoc tasks to support the wider business
Key Qualifications
- Highly organised with strong attention to detail
- Excellent communication skills, both written and verbal
- Confident using Microsoft Office (Excel, Word, PowerPoint)
- Able to manage multiple tasks and priorities in a fast-paced environment
- A team player with a proactive and flexible approach
- Previous experience in hospitality, operations, or administration is desirable but not essential
- Interest in hotel operations and working with international teams
What We Look For
We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.
Operations Assistant in London employer: One80 Kitchen Lounge Restaurant
As an Operations Assistant at our London HQ, you will be part of a dynamic team that values creativity and purpose in the hospitality industry. We offer a supportive work culture that encourages personal growth and development, with opportunities to engage in multi-site management across Europe. Our unique approach to hotel operations fosters an environment where your contributions can make a real impact, all while enjoying the vibrant atmosphere of London Bridge.
Contact Details:
One80 Kitchen Lounge Restaurant Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Assistant in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those working in operations. Attend events or join online groups where you can connect with others and learn about potential job openings.
✨Tip Number 2
Be proactive! If you see a company you love, don’t wait for them to post a job. Send them a message expressing your interest and how you can contribute to their team. It shows initiative and could land you an interview!
✨Tip Number 3
Prepare for interviews by researching the company’s culture and values. Think about how your skills align with their mission. This will help you stand out and show that you’re genuinely interested in being part of their journey.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm for our unique approach to hospitality.
We think you need these skills to ace Operations Assistant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Operations Assistant role. Highlight any relevant experience in hospitality or administration, and don’t forget to showcase your organisational skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for hotel operations and how you can contribute to our team. Be genuine and let your personality come through – we want to see the real you!
Show Off Your Communication Skills:Since this role involves liaising between teams, make sure your written application demonstrates your excellent communication skills. Keep it clear, concise, and professional, but don’t be afraid to let your enthusiasm show!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – just what we’re looking for!
How to prepare for a job interview at One80 Kitchen Lounge Restaurant
✨Know the Company Inside Out
Before your interview, take some time to research the company’s unique approach to hospitality. Understand their brand values and what sets them apart from conventional hotels. This will not only help you answer questions more effectively but also show your genuine interest in being part of their exciting journey.
✨Showcase Your Organisational Skills
As an Operations Assistant, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how your attention to detail helped improve processes or communication, as this aligns perfectly with the role's requirements.
✨Communicate Clearly and Confidently
Excellent communication skills are a must for this position. Practice articulating your thoughts clearly, both verbally and in writing. During the interview, be sure to listen actively and respond thoughtfully to demonstrate your ability to liaise effectively between teams.
✨Embrace Flexibility and Adaptability
The hospitality industry can be fast-paced and ever-changing. Be prepared to discuss how you've adapted to change in previous roles. Share specific instances where you’ve taken on ad hoc tasks or adjusted your priorities to meet business needs, showcasing your proactive approach.
