At a Glance
- Tasks: Create memorable experiences for guests and manage reservations with a friendly attitude.
- Company: Join the vibrant team at Hyatt Centric, Cambridge.
- Benefits: Enjoy bonuses, flexible hours, free stays, and wellbeing perks.
- Other info: Flexible working arrangements tailored to your lifestyle.
- Why this job: Be the welcoming face that makes guests feel at home.
- Qualifications: Confident, warm individuals who love engaging with people.
The predicted salary is between 30000 - 32450 £ per year.
We are looking for a Night Host / Receptionist to join Hyatt Centric, Cambridge.
Key Responsibilities
- Creating memorable experiences for guests.
- Being a friendly face and go-to person for guests, contractors and visitors.
- Inspiring and informing guests on local attractions and events.
- Welcoming guests when they check in and leaving a great impression when they check out.
- Managing reservations and queries online, by email, on the phone and in person with a can-do attitude.
- Handling out-of-hours guest queries for other Hyatt properties.
- Questioning, evolving and staying human in all interactions.
- Seeking out innovation, change and creativity.
- Challenging convention and looking for better ways to do and be.
- Showing accountability and the desire to empower those around you.
- Being yourself at work, just as much at play.
- Recognizing that perfection doesn’t exist and no one has a monopoly on good ideas.
- Learning fast, evolving and growing through humanity in yourself and others.
Desired Traits
- Confident, warm and effervescent individuals focused on curating a personalized guest experience.
- Endlessly curious – reading guests and adapting approaches to suit the individual.
- Comfortable with systems and technology and eager to learn and evolve.
Benefits
- We offer a bonus scheme, holidays (including the option to buy additional days), a host of wellbeing benefits (Cash Plan, Life Assurance, Long Term Income Protection, Employee Assistance Programme), free nights at our properties, recognition schemes, pension (the tax‑efficient way), company sick pay and further benefits tailored to your needs.
Working Arrangements
- The role offers flexible working in terms of location, days (including weekends and bank holidays) and hours. Flexibility may be ad‑hoc or permanent. Please discuss details with the recruiting manager.
Night Receptionist Hyatt Centric Cambridge employer: One80 Kitchen Lounge Restaurant
Hyatt Centric Cambridge is an exceptional employer that prioritises creating memorable experiences for both guests and employees. With a vibrant work culture that encourages innovation, personal growth, and a strong sense of community, team members enjoy flexible working arrangements and a comprehensive benefits package, including bonuses, wellbeing initiatives, and opportunities for professional development. Join us to be part of a dynamic team where your individuality is celebrated and your contributions are valued.
Contact Details:
One80 Kitchen Lounge Restaurant Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist Hyatt Centric Cambridge
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like One80 Kitchen Lounge Restaurant. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to One80 Kitchen Lounge Restaurant
Don't be shy about reaching out to One80 Kitchen Lounge Restaurant directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Receptionist Hyatt Centric Cambridge
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about One80 Kitchen Lounge Restaurant and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at One80 Kitchen Lounge Restaurant
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
