Out of Hours Team Manager - Housing Services in Watford

Out of Hours Team Manager - Housing Services in Watford

Watford Full-Time 30000 - 40000 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead overnight housing services, ensuring high-quality support for residents during vulnerable hours.
  • Company: Join One YMCA, a compassionate organisation dedicated to supporting vulnerable individuals.
  • Benefits: Enjoy competitive pay, health resources, and opportunities for personal growth.
  • Other info: Flexible working across multiple sites with excellent career development opportunities.
  • Why this job: Make a real difference in people's lives when they need it most.
  • Qualifications: Experience in leadership and a passion for helping others is essential.

The predicted salary is between 30000 - 40000 £ per year.

One YMCA is seeking a compassionate and capable Out of Hours Manager to lead our essential overnight services. In this pivotal role, you’ll ensure that residents receive consistent, high-quality support during evenings and nights - times when traditional services are unavailable and when many individuals feel most vulnerable. Your leadership will help create a safe, responsive, and supportive environment that truly makes a difference.

Location: This hybrid role involves overseeing our housing sites across Hertfordshire, Buckinghamshire, Oxfordshire and Bedfordshire, with the expectation that you will be regularly available on-site as needed.

Hours: This is a night role and you’ll be expected to work between the hours of 10:00 PM – 7:00 AM.

What You’ll Be Doing:

  • Lead the delivery of One YMCA’s overnight housing services between 10:00 PM and 7:00 AM.
  • Manage night operations across multiple sites, ensuring consistent and high-quality support for residents.
  • Supervise and support night staff, maintaining staffing levels and coordinating nightly tasks.
  • Act as the Designated Safeguarding Lead for Out of Hours, ensuring timely and accurate recording, referral, and escalation of concerns.
  • Ensure smooth handovers between shifts and maintain clear communication with day teams.
  • Respond confidently to emergencies and contribute to crisis management and service development.
  • Promote continuous improvement and uphold service standards during out-of-hours periods.

Why Join Us?

At One YMCA, we believe that every hour matters - especially the ones when others are asleep. You’ll be part of a committed, values-driven organisation that supports vulnerable individuals to build better futures. We offer:

  • A supportive team environment.
  • Opportunities for training and development.
  • Access to health and wellbeing resources.
  • Competitive benefits and pension contributions.

Additional Information:

  • Due to the nature of the role, flexibility and travel between sites may be required.

Be the difference when it matters most. Apply now and help us provide hope and support through the night.

Out of Hours Team Manager - Housing Services in Watford employer: One Ymca

One YMCA is an exceptional employer that prioritises community impact and employee well-being. Located in Hatfield, we offer a supportive work culture that fosters personal and professional growth, alongside benefits such as healthcare coverage and discounts from leading retailers. Join us to make a meaningful difference in the lives of families while enjoying a flexible part-time role that values your contributions.

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Contact Details:

One Ymca Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Out of Hours Team Manager - Housing Services in Watford

✨Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by One Ymca.

✨Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like One Ymca.

✨Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at One Ymca.

✨Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at One Ymca. Apply directly through us to stand out!

We think you need these skills to ace Out of Hours Team Manager - Housing Services in Watford

Leadership Skills
Crisis Management
Safeguarding Knowledge
Communication Skills
Team Management
Operational Management
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of One Ymca. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Out of Hours Team Manager - Housing Services, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at One Ymca

✨Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of One Ymca. Sharing personal stories or insights can really make us stand out.

✨Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

✨Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!