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- Tasks: Lead a vibrant café team, ensuring excellent service and presentation standards.
- Company: Join One YMCA, a welcoming café in a stunning country park.
- Benefits: Enjoy a dynamic work environment with opportunities for community engagement.
- Why this job: Be part of a passionate team making a positive impact in the community.
- Qualifications: Experience in hospitality and team leadership is essential; barista skills are a plus.
- Other info: Flexible hours required, including weekends; full-time role with 37.5 hours per week.
The predicted salary is between 24000 - 36000 £ per year.
This job application is restricted to applicants in the UK only. We are looking for a Café Team Leader to work in this exceptionally beautiful and busy Café, set in the grounds of an award-winning country park. One YMCA are a sector leading and welcoming café; your role will be to support the Café Manager in delivering a robust and professional experience for the Woodlands customers, enhancing all activities in the park and across our community of Herts/Beds and Bucks, so will need to drive when required for catering purposes.
We are looking for an experienced hospitality specialist who goes the extra mile, leading the team in the absence of the Manager to deliver excellent presentation standards on site at all times, influence sales across beverages and food, always putting the customer at the heart of everything they do. Barista experience would be an advantage.
This will require a combination of skill, knowledge and enthusiasm to deliver maximum community benefits whilst ensuring sustainability is maintained and support the growth plan with a flexible approach to achieve and exceed.
Key Duties- Make a contribution to providing an excellent service to our customers, with a passionate and enthusiastic approach.
- Lead the team through day-to-day cleaning, making coffee, some food prep duties, clearing tables, computerised tilling system, organising the team and showing a forward-thinking approach to the menu.
- Uphold the Food Safety Policy and support fellow colleagues to follow the food handler’s guidelines and complete all documentation.
- Be a role model in all aspects of service, standards and approach to task.
- Ensure the cleaning schedules are completed to the highest standards.
- Understand the Café priorities lead and contribute daily.
- Support the Manager to deliver community functions; flexibility within contracted hours will be required on occasion as will attending sites across Herts/Beds and Bucks.
- Level 3 food safety desirable
- Knowledge and experience of working within the Hospitality industry.
- Knowledge and experience of line managing/supervising a team.
- Knowledge and experience of delivering a high standard of customer service.
This is a Full Time role. Hours per week: 37.5. Working Pattern: 5 days a week, weekend work included, mixed rotas.
At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.
Café Team Leader employer: One YMCA
Contact Detail:
One YMCA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café Team Leader
✨Tip Number 1
Familiarise yourself with the local community and the specific needs of the customers at the café. Understanding the demographics and preferences of the area can help you tailor your approach and demonstrate your commitment to enhancing the customer experience.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in previous roles. Be ready to discuss specific situations where you motivated your team or improved service standards, as this will highlight your suitability for the Team Leader position.
✨Tip Number 3
Brush up on your barista skills if you have them, or consider taking a short course. Being able to demonstrate your coffee-making expertise can set you apart from other candidates and show your enthusiasm for the role.
✨Tip Number 4
Network within the hospitality industry, especially with those who have experience in community-focused cafés. Engaging with professionals in the field can provide valuable insights and potentially lead to recommendations that strengthen your application.
We think you need these skills to ace Café Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry, particularly any leadership roles or barista experience. Use specific examples to demonstrate how you've gone the extra mile for customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to lead a team. Mention your understanding of food safety policies and how you can contribute to maintaining high standards in the café.
Highlight Relevant Skills: In your application, emphasise skills such as team management, customer service excellence, and any knowledge of food safety regulations. This will show that you are well-prepared for the responsibilities of the role.
Show Enthusiasm for the Role: Express your enthusiasm for working at One YMCA and contributing to the community. Mention any personal connections to the area or the mission of the organisation to make your application stand out.
How to prepare for a job interview at One YMCA
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone the extra mile for customers in previous roles, as this aligns with the company's focus on excellent service.
✨Demonstrate Leadership Skills
As a Café Team Leader, you'll need to lead by example. Be prepared to discuss your experience in managing teams and how you motivate others to maintain high standards. Highlight any situations where you've successfully led a team through challenges.
✨Know the Menu and Community
Familiarise yourself with the café's offerings and the community it serves. During the interview, mention any ideas you have for enhancing the menu or community engagement, showing that you're proactive and invested in the café's success.
✨Understand Food Safety Standards
Since food safety is crucial in this role, be ready to discuss your knowledge of food safety policies and practices. If you have Level 3 food safety certification, make sure to mention it, as it will demonstrate your commitment to maintaining high standards.
