Join Our Team as a Complex Needs Support Worker in Watford.
Are you driven to make a real difference in the lives of vulnerable adults with complex needs? Do you have experience supporting individuals facing multiple challenges such as homelessness, mental health issues, or substance misuse?
We’re looking for a compassionate and resilient Complex Needs Support Worker to join our Intensive Supported Accommodation Service. This is a dynamic and rewarding role where you’ll provide high-impact, person-centered support to residents with more entrenched needs, helping them stabilise and work towards greater independence.
In this role, you will:
- Deliver 6-8 hours of tailored support per resident each week (caseloads of 10 residents)
- Build trusting relationships to identify strengths, set goals, and promote recovery
- Support residents in managing daily living, maintaining their accommodation, and accessing specialist services
- Work closely with internal teams and external agencies to coordinate holistic support
- Maintain accurate records and contribute to the continuous improvement of the service
We’re looking for someone who:
- Has experience supporting vulnerable adults in settings such as supported housing, homelessness services, or similar environments
- Brings empathy, patience, and a trauma-informed approach to their work
- Is proactive, adaptable, and thrives in a collaborative team setting
- Can work flexibly across a 7-day rota, with early shifts from 8am-4pm and late shifts from 1pm-9pm. Weekend working is required approximately one in every four weekends
Why Join Us?
- You’ll be part of a dedicated and passionate team making a real difference in people’s lives.
- We offer comprehensive training, ongoing support, and opportunities for professional development—all within a values-led organisation that puts people first.
Please note that we are unable to provide visa sponsorship accept applications from individuals who already have the right to work in the UK for the position applied for
As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made
Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying
Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.
At One YMCA, we are an inclusive organisation that actively promotes equality of opportunity for all, welcoming the right mix of talent, skills, and potential.
We are committed to creating a working environment where everyone is treated with dignity and respect, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
We welcome applications from all backgrounds, communities, and industries, and are committed to building a diverse workforce made up of a wide range of skills, experiences, and abilities.
This is a Full Time role.
Hours per week: 37.5
Working Pattern: The role operates on a varied shift pattern, with coverage required across all 7 days of the week
#J-18808-Ljbffr
Complex Needs Worker in Waterford employer: One YMCA Group
One YMCA is an exceptional employer dedicated to improving the lives of families during the crucial perinatal period. With a strong focus on professional development, our collaborative work culture fosters innovation and excellence in practice, ensuring that employees are supported through coaching and training opportunities. Located in Baldock, Hertfordshire, we offer a meaningful role where you can make a real difference in the community while being part of a diverse and inclusive team.
