Great People services don’t happen by chance. Help us shape ours. Are you someone who spots a better way of doing things and enjoys turning that idea into practice? Do you combine an eye for detail with a people-focused approach?
We’re looking for a HR Operations Advisor to join our People Team on a 12-month fixed-term contract. This is an opportunity to bring together people, processes, systems and data, helping us deliver services that are accurate, accessible and easy to use.
About the opportunity
You’ll be at the centre of our HR operations, coordinating activity across the colleague lifecycle and supporting the day-to-day delivery of HR administration and payroll processes. But this role is about more than keeping things moving. You’ll help us improve how we work: reducing duplication, strengthening self-service and making better use of technology. From clearer manager guidance to more efficient workflows, your work will help colleagues find what they need and managers confidently fulfil their responsibilities.
What you’ll be doing
You will keeping HR operations running smoothly, coordinating workflows, managing priorities and ensuring a consistent, high-quality service. This will include supporting and developing the HR Operations team, providing day‑to‑day leadership, direction and workload coordination. This role also oversees payroll‑related processes, supporting accurate and timely administration and effective links with wider HR activity. A key responsibility of the role is making data useful, working with our Operations & Systems Officer to maintain accurate records and support workforce reporting. There will be a key focus on improving the way we work, identifying practical opportunities to simplify processes, reduce administration and support automation. This will be done by building accessible digital resources, helping develop our People Hub, SharePoint content, manager guidance and self‑service tools. The role will support change, ensuring systems, records and processes keep pace with organisational developments.
What we are looking for
Experience using HR, People or business systems and maintaining accurate information. Confidence with Microsoft 365, including Excel, Teams and SharePoint. Experience supporting process improvement, digital transformation or automation. An understanding of employment legislation, data protection and People best practice. CIPD Level 5 or equivalent demonstrable experience.
Why this role?
If you enjoy both getting the detail right and improving the bigger picture, this role brings those strengths together. You’ll contribute to modern, colleague‑focused People services across our charity, with opportunities to support systems development, operational improvement and the delivery of our People Strategy. Ready to make a difference
Important information:
We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made
Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying
Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.
We are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.
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Hr Operations Advisor employer: One YMCA Group
One YMCA is an exceptional employer dedicated to improving the lives of families during the crucial perinatal period. With a strong focus on professional development, our collaborative work culture fosters innovation and excellence in practice, ensuring that employees are supported through coaching and training opportunities. Located in Baldock, Hertfordshire, we offer a meaningful role where you can make a real difference in the community while being part of a diverse and inclusive team.
