Programme Manager

Barnet is seeking a programme manager as part of the wider recruitment campaign to improve our digital, data and technology (DDaT) capability, in line with the council's strategic goal to improve resident and customer outcomes. Working as part of a multi-disciplinary team with responsibility accountability to ensure programme delivery of significant savings to ensure the council achieves its goal of financial sustainability. The role will be responsible for management and leadership of a number of staff and indirectly - stakeholders, both internal and external. The successful candidate will be expected to provide leadership across the Digital team, and more widely the growing internal digital functions across Barnet, and take matrix management responsibility of up to 5 staff. This will be a fast-paced role, with responsibility for all projects in conjunction with other product and programme managers across the service. The role's time will be split to best meet the needs of Barnet's digital functions. As a senior member of staff, the Programme Manager will ensure the strategic progression of objectives and milestones across all DDaT projects. They will effectively build relationships with senior leadership to identify process improvements, opportunities and efficiencies. They will draw on the resources of their colleagues and teams around them to ensure high-quality, timely delivery. The postholder will be expected to develop the council's DDaT ways of working and will be able to influence wider projects and programmes to the same effect. In addition, the role will include an element of digital consultancy as part of Barnet's new DDaT Enablement Service. The successful candidate will supervise requests and prioritise and allocate these as required. They will use their own skills and capabilities to share best practice, build understanding and provide guidance to services as they procure and implement their services. They will also be expected to provide some digital business partnering to services across the council's ecosystem, prioritising work areas and identifying opportunities as required. Finally, the role will include contributing to the establishment of a user-focused digital-first mindset across the council's corporate structures. The successful candidate will draw heavily on digital principles around quality service design, iteration, accessibility and inclusion. Candidates will be expected to have direct experience as a Delivery Manager in a DDaT environment, with experience in the public sector an advantage. This is a new role with a lot of scope for the successful candidate to define and inform its remit and focus, as the DDaT Enablement service comes online.

Key accountabilities:

• Programme management of the council's DDaT projects and products. This will include acting as a key council-side member of the development and implementation team.
• DDaT consultancy effective senior business partnering to support and enable council services to deliver and implement digital products, including deployment of own skills as required to ensure delivery of service-led projects as appropriate.
• Prioritisation overall responsibility for the direction and decision making around the DDaT backlog, taking into account organisational pressures and DDaT principles.
• DDaT function development defining the future of Barnet's digital capability, including methodology, structure and implementation approaches, drawing on own knowledge and experience to ensure goals can be met.
• DDaT scrutiny contributing to the digital functions oversight of DDaT and associated business decisions, ensuring best practice and outcomes.

Financial Responsibilities:

• Despite the programme manager having no direct budget of their own, they will have a key role in setting direction and influencing the spending of the DDaT Enablement budget and, as above, will scrutinise DDaT business cases as part of their role.

Health and Safety Responsibilities:

• As an employee of the London Borough of Barnet, you are required to abide by Barnet's health and safety policy and associated arrangements.
• Complete mandatory health and safety training.
• Follow safe systems of work and use devices/guards provided for safety.
• Wear/use personal protection equipment where issued and instructed to do so, including lone working devices.
• Report any Accident/Incidents/Hazards.
• Take care of your own and others' safety, health and wellbeing.

Promotion of Corporate Values:

• To ensure that customer care is maintained to the agreed standards according to the council's values.
• To ensure that a high level of confidentiality is maintained in all aspects of work.

Our values: Caring / Learning to Improve / Inclusive / Collaboration

Flexibility:

In order to deliver the service effectively, a degree of flexibility is needed and the post-holder may be required to perform work not specifically referred to above. Such duties, however, will fall within the scope of the post, at the appropriate grade.

The Council's Commitment to Equality:

To deliver the council's commitment to equality of opportunity in the provision of services. All staff are expected to promote equality in the workplace and in the services the council delivers.