One World Recruitment Ltd is assisting a council with recruiting for a contact centre role focused on handling emergency and priority calls from vulnerable and elderly customers, ensuring timely response.
You will listen patiently, empathise with the customer's situation and convey a genuine desire to help and support, while communicating clearly to customers and colleagues and providing accurate, meaningful advice on next steps.
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Control Centre Operator — Emergency & Community Liaison employer: One World Recruitment Ltd
One World Recruitment Ltd. is an excellent employer that values innovation and collaboration in the transport planning sector. With a supportive work culture that encourages professional development, employees benefit from flexible working arrangements at our Plough Lane Offices in Hereford, allowing for a healthy work-life balance while contributing to meaningful projects that shape local mobility and growth.
