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- Tasks: Join our team as a Prescription Clerk, coordinating patient prescriptions and assisting with administration.
- Company: Ventnor Medical Practice is dedicated to holistic patient care in a friendly environment.
- Benefits: Enjoy flexible hours, a supportive team, and opportunities for personal development.
- Why this job: Be the vital link in healthcare, making a real difference in patients' lives every day.
- Qualifications: GCSEs in English and Maths are essential; experience in healthcare is a plus.
- Other info: Work up to 19 hours a week, primarily on Tuesdays and Wednesdays.
Please note, this role is advertised by One Wight Health - GP Federation, on behalf of Ventnor Medical Practice. Ventnor Medical Practice will be the employer for this post.
Hours: Up to 19 hours per week (Tuesday and Wednesday)
Salary: £12.63 per hour
We are looking to appoint a Prescription Clerk to join our busy GP practice. The successful person will be the focal point of communication between the GPs, Nurse Practitioners and other clinicians as well as the receptionist, practice manager, patients and local pharmacies, and other members of the primary health care team, to ensure patients' repeat medication is produced within the current protocols of the surgery.
Main duties of the job
- Co-ordinating and preparing repeat prescriptions for our patients.
- Data entry onto patient records, EPS and liaising with patients and pharmacies.
- Providing general assistance to the practice team and projecting a positive and friendly image to patients and other visitors, either in person or via the telephone.
- Having excellent communication skills, a compassionate and friendly nature who can operate in a busy environment with a range of people and professions.
About us
At Ventnor Medical Practice we aim to provide holistic patient care within a safe, effective, caring, responsive and friendly environment. To help us achieve this we have well trained, highly skilled clinical and non-clinical teams who enjoy a good work life balance to ensure resilience of our team. Our GP Partners and Management team ensure this is maintained in accordance with local and national policies and is achieved in a responsible financial way.
Job responsibilities
- PRESCRIPTION ADMINISTRATION
- To print off repeat medication requests at least twice daily and raise them.
- To collect repeat prescription requests from the post box and reception.
- To liaise with patients and chemists regarding queries and requests.
- To ensure repeat medication is issued in line with the protocols that are already in place.
- To ensure that patient queries on medication are highlighted to the relevant clinician.
- Respond to enquiries from patients, carers, secretaries, NHS administrators, Consultants or Medicines Management Teams in a courteous, timely and efficient manner.
- Provide an effective administration service as part of the Practice team.
- Run analysis reports and gather data from a variety of sources for management of repeat prescriptions.
- Liaise with pharmacies on the supply of prescribed drugs.
- Maintain knowledge and stay up to date with Practices formulary and national restricted drugs list.
- Work under direction from lead Clinician to make drugs inactive if they have never been issued.
- To have a thorough knowledge of all practice procedures.
- Processing and distributing incoming and outgoing mail.
- Filing and retrieving paperwork/correspondence.
- Computer data entry, processing and recording information in accordance with practice procedures.
- Providing clerical assistance to practice staff as required.
- Cover sickness/annual leave and work reasonable overtime when required.
- Ensure that all records accurately compiled in advance for each consulting session.
- Retrieve and refile records as required.
- Ensure correspondence, reports, results, etc., are filed in correct record.
- Processing repeat prescriptions in accordance with practice guidelines.
- Handing completed repeat prescriptions to patient and checking names and address.
Person Specification
- Qualifications
- Essential: GCSEs at grade C or equivalent (or 4-9), including English and Maths.
- Desirable: Pharmacy Services or equivalent NVQ2 Lv2 qualification.
- Evidence of Medical Terminology training.
- Essential: Works effectively independently and as a member of a team.
- Flexible approach to meet service needs.
- Demonstrate excellent interpersonal and communication skills.
- Essential: Self-motivated and proactive.
- Attention to detail, able to work accurately.
- Excellent verbal and written communication skills.
- Experience of working in a medical or primary care setting.
- Computer literate with an ability to use the required GP clinical systems.
- UK Driving Licence.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Employer details
Employer name: One Wight Health Ltd
Address: Ventnor Medical Practice, 3 Albert Street, Ventnor, Isle Of Wight, PO38 1EZ
Prescription Clerk - Ventnor Medical Practice employer: One Wight Health
Contact Detail:
One Wight Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prescription Clerk - Ventnor Medical Practice
✨Tip Number 1
Familiarise yourself with the specific duties of a Prescription Clerk. Understanding the day-to-day responsibilities, such as liaising with patients and pharmacies, will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight your communication skills in conversations with our team. Since this role requires excellent interpersonal abilities, showcasing your friendly and compassionate nature can set you apart from other candidates.
✨Tip Number 3
If you have experience in a medical or primary care setting, be sure to mention it when networking or during informal chats. This experience is highly relevant and can give you an edge in the selection process.
✨Tip Number 4
Stay updated on current practices and protocols related to prescription management. Showing that you are proactive about learning and improving your skills can impress our hiring team and demonstrate your commitment to the role.
We think you need these skills to ace Prescription Clerk - Ventnor Medical Practice
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Prescription Clerk position. Tailor your application to highlight how your skills and experiences align with these specific duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in medical administration or customer service roles. Mention specific tasks that relate to prescription management, data entry, and communication with patients and pharmacies.
Showcase Communication Skills: Since excellent communication is essential for this role, provide examples in your application that demonstrate your ability to interact effectively with various stakeholders, including patients and healthcare professionals.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a role that involves managing sensitive patient information.
How to prepare for a job interview at One Wight Health
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Prescription Clerk. Familiarise yourself with the duties listed in the job description, such as coordinating repeat prescriptions and liaising with patients and pharmacies. This will help you answer questions confidently and demonstrate your genuine interest in the position.
✨Showcase Your Communication Skills
As a Prescription Clerk, excellent communication is key. Prepare examples of how you've effectively communicated with patients or team members in previous roles. Be ready to discuss how you would handle difficult situations or queries from patients, showcasing your compassionate and friendly nature.
✨Highlight Your Attention to Detail
Attention to detail is crucial in this role, especially when dealing with prescriptions and patient records. Be prepared to discuss specific instances where your attention to detail made a difference in your work. This could include catching errors or ensuring compliance with protocols.
✨Demonstrate Your Team Spirit
Ventnor Medical Practice values teamwork, so be ready to share experiences that highlight your ability to work well within a team. Discuss how you’ve collaborated with others in past roles and how you can contribute positively to the practice's environment.
