Patient Experience Advisor – Front Desk in Cowes
Patient Experience Advisor – Front Desk

Patient Experience Advisor – Front Desk in Cowes

Cowes Full-Time 10 - 12 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Welcome patients, manage appointments, and support the clinical team.
  • Company: A caring healthcare provider in Cowes focused on patient experience.
  • Benefits: Competitive hourly pay, training provided, and flexible part-time hours.
  • Why this job: Make a difference in patients' lives while gaining valuable experience.
  • Qualifications: Good IT and communication skills; GCSE in English and Maths required.
  • Other info: Part-time role with opportunities for growth in healthcare.

The predicted salary is between 10 - 12 £ per hour.

A healthcare provider in Cowes is hiring a Patient Adviser. This role involves greeting patients, managing appointments, and providing essential support to the clinical team.

Candidates should have good IT and communication skills, along with a minimum of GCSE in English and Maths. Experience in primary care is desirable but not essential as training will be provided.

The position offers 27.5 hours of work per week with an hourly pay range of £10 to £12.21, increasing after the probation period.

Patient Experience Advisor – Front Desk in Cowes employer: One Wight Health Ltd

As a leading healthcare provider in Cowes, we pride ourselves on fostering a supportive and inclusive work environment where every team member plays a vital role in enhancing patient experiences. Our commitment to employee growth is reflected in our comprehensive training programmes, ensuring that you have the skills and confidence to excel in your role. With flexible working hours and a focus on work-life balance, we offer a rewarding career path for those looking to make a meaningful impact in the community.
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Contact Detail:

One Wight Health Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Patient Experience Advisor – Front Desk in Cowes

Tip Number 1

Make sure to research the healthcare provider before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.

Tip Number 2

Practice your communication skills! Since this role involves greeting patients and supporting the clinical team, being able to articulate your thoughts clearly will set you apart from other candidates.

Tip Number 3

Don’t underestimate the power of a friendly smile! First impressions matter, especially in a front desk role. Show your enthusiasm and warmth when interacting with everyone during the interview.

Tip Number 4

Apply through our website for a smoother process! We want to make it easy for you to showcase your skills and get noticed by the hiring team. Plus, it shows you're proactive!

We think you need these skills to ace Patient Experience Advisor – Front Desk in Cowes

IT Skills
Communication Skills
Appointment Management
Patient Interaction
Team Support
Customer Service
Attention to Detail
Problem-Solving Skills
Time Management
Adaptability

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can really make a difference, especially for a role like Patient Experience Advisor.

Highlight Relevant Skills: Make sure to emphasise your IT and communication skills in your application. These are key for the role, so give us examples of how you've used them in previous jobs or experiences. It’ll help us see how you fit into our team!

Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the Patient Adviser role. Mention your interest in healthcare and any relevant experience, even if it’s not in primary care. We love seeing genuine enthusiasm!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!

How to prepare for a job interview at One Wight Health Ltd

Know the Role Inside Out

Before your interview, make sure you understand what a Patient Experience Advisor does. Familiarise yourself with the responsibilities like greeting patients and managing appointments. This will help you demonstrate your enthusiasm and readiness to contribute to the clinical team.

Show Off Your Communication Skills

Since this role involves interacting with patients, practice clear and friendly communication. Think of examples from your past experiences where you effectively communicated or resolved issues. This will show that you can handle the front desk with ease.

Brush Up on IT Skills

As good IT skills are essential for this position, take some time to review any relevant software or systems you might encounter. If you have experience with appointment management systems, be ready to discuss it. If not, express your willingness to learn quickly!

Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team, training opportunities, or the work environment. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Patient Experience Advisor – Front Desk in Cowes
One Wight Health Ltd
Location: Cowes

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