Head of Client Services

Head of Client Services

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
One Way Ventures

At a Glance

  • Tasks: Lead and enhance customer relationships, driving onboarding and retention for global clients.
  • Company: Join Easyship, a top multi-carrier shipping software company revolutionising global eCommerce.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Work with an award-winning team dedicated to transparency and innovation.
  • Why this job: Be part of a fast-growing team making international shipping easier for brands worldwide.
  • Qualifications: Strong leadership skills and a passion for customer success in a tech environment.

The predicted salary is between 60000 - 80000 £ per year.

About Easyship: Easyship is one of the world's leading multi-carrier shipping software, built to make global eCommerce borderless. Since 2014, we've been on a mission to democratize logistics by removing the "black box" of international shipping costs and complexities. Trusted by over 100,000 brands, our platform provides a single "mission control" for global trade, offering access to 550+ courier services across 200+ destinations. We are an award-winning, global team with offices in London, New York, Hong Kong, and beyond. We're growing fast, we value transparency, and we genuinely enjoy building the infrastructure that powers modern commerce. If you're ready to solve complex problems at scale, we'd love to have you join us.

Who We're Looking For: We're seeking a commercially sharp, customer-obsessed leader to join as a Head of Client Services. This role owns the post-sale customer relationship — driving onboarding, retention, and expansion for Easyship's global client base. You will build and scale a high-performing Customer Success, Sales.

Head of Client Services employer: One Way Ventures

At Easyship, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our London office is not only a hub for cutting-edge logistics solutions but also a place where employees can thrive through continuous growth opportunities and a commitment to transparency. Join us to be part of a passionate team dedicated to reshaping global eCommerce while enjoying the benefits of a supportive environment and a strong focus on employee well-being.

One Way Ventures

Contact Details:

One Way Ventures Recruitment Team

We think you need these skills to ace Head of Client Services

Customer Relationship Management
Onboarding
Client Retention
Sales Strategy
Team Leadership
Performance Management
Communication Skills