At a Glance
- Tasks: Support sales teams by addressing queries and processing customer sign-ups.
- Company: Join One Utility Bill, a dynamic company in Newcastle upon Tyne.
- Benefits: Competitive salary, performance bonuses, and a supportive work environment.
- Other info: Flexible part-time role with opportunities for personal development.
- Why this job: Be part of a growth-focused team and make a real impact on customer experience.
- Qualifications: Strong communication skills and a positive, self-motivated attitude.
The predicted salary is between 27976 - 27976 £ per year.
Location: Newcastle upon Tyne, United Kingdom
Company: One Utility Bill
Salary: £27,976 per annum (pro-rate)
About the role
The Growth teams are at the core of One Utility Bill. As our Sales Support Advisor, your determination, dedication, and attention to detail will ensure that our teams can perform at their best to achieve our ambitious targets.
Responsibilities:
- Address queries and issues from letting agents via phone, email and live chat.
- Monitor customer self-sign ups to process sales and contribute to our B2C sales targets.
- Contact inbound leads with added card details to progress them to package completion.
- Liaise with and support our Growth Leaders to work towards business and team goals.
- Validate sales to ensure quality and improve customer experience.
- Propose ideas and suggestions for process improvements and efficiency gains.
- Provide drop and roll support to different teams and cover absences when required.
- Support projects across the Growth teams.
- Manage difficult meter issues in the funnel and work with teams and suppliers to resolve them in a timely manner.
- Complete administrative tasks to update information on internal systems, ensuring customers receive the expected experience.
- Liaise with suppliers and letting agents to resolve issues with utility registration.
- Work within SLAs and manage time efficiently across projects.
Requirements:
- Strong verbal and written communication skills.
- Confident phone manner.
- Ability to multi-task and prioritise tasks.
- Self-motivated and positive attitude.
- Problem-solving skills.
- Resilience, patience and empathy.
- Adaptable and fast learner.
Benefits:
- Annual salary of £27,976 (pro-rate).
- £2,000 per year in bonuses paid to the full company if objectives are achieved (pro-rate).
Sales Support Advisor (Part-Time) employer: One Utility Bill
At One Utility Bill, we pride ourselves on fostering a supportive and dynamic work environment in Newcastle upon Tyne, where our Sales Support Advisors play a crucial role in driving our growth. With competitive salaries, performance-related bonuses, and a culture that encourages innovation and collaboration, we offer our employees the opportunity to thrive and develop their skills while contributing to meaningful projects. Join us to be part of a team that values your input and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Advisor (Part-Time)
✨Leverage Local Networking Events
Get yourself to local meetups and networking events in the sales and business development world. Connecting with fellow sales enthusiasts can lead to potential leads for part-time roles—plus, you’ll get to showcase your passion right off the bat!
✨Showcase Your Expertise on Social Media
Don’t underestimate the power of platforms like LinkedIn to demonstrate your knowledge in sales. Post articles, share insights, or engage with industry-related content. This visibility can catch the eye of companies like One Utility Bill looking to hire part-time talent.
✨Utilise Job Boards Specific to Sales
Make sure you're scouring job boards that are known for sales positions, like SalesGravy or We Work Remotely. These platforms often list part-time opportunities that aren’t found elsewhere—so keep your eyes peeled!
✨Direct Outreach to Companies
Don’t wait for the listings to come to you—reach out directly to businesses that excite you, like One Utility Bill. Send them a friendly message expressing your interest in part-time opportunities, demonstrating that you’re proactive and eager to join their team.
We think you need these skills to ace Sales Support Advisor (Part-Time)
Some tips for your application 🫡
Show Off Your Sales Skills:For a role in sales and business development, we want to see your knack for hitting targets and closing deals. Highlight any previous experience in sales, whether it’s a part-time gig or a student project. Share specific achievements, such as exceeding sales goals or engaging with clients. This is your chance to shine!
Make Your CV Customer-Focused:Your CV should speak volumes about your ability to connect with customers and build relationships. Include any relevant experience in sales strategies, customer account management, or even retail positions. Put those soft skills front and centre; we love to see great communication and negotiation skills that can make a difference in our team!
Tailor Your Cover Letter:When writing your cover letter, we want to feel your passion for sales! Share why you're excited about the part-time opportunity at One Utility Bill and how you can contribute to our growth. Don’t forget to mention what you aim to learn while working with us – it’ll show your eagerness to grow and make a splash in the sales world!
References Matter!:Don’t forget to gather solid references who can vouch for your sales abilities. This can be from a previous employer or a mentor in a related field. Including these will seriously add weight to your application, showing us that others believe in your potential just as much as you do. Let’s make your application one to remember!
How to prepare for a job interview at One Utility Bill
✨Showcase Your People Skills
In sales and business development, it’s all about connecting with people. Be ready to discuss your experience in building relationships and closing deals. Bring examples of how you've successfully navigated tricky conversations or turned a 'no' into a 'yes' – this is your chance to shine!
✨Research One Utility Bill’s Products and Customers
Dig deep into what One Utility Bill sells and who their customers are. Show them you’re genuinely interested! Be prepared to discuss how your skills and experiences can help improve their current strategies or solve problems they’re facing. Tailor your insights to reflect their market position.
✨Prepare for Role-Playing Scenarios
Interviewers for part-time sales roles often like to throw in some role-playing to see how you handle real-life sales scenarios. Practice by simulating a pitch for One Utility Bill’s product or service, or prepare for objections you might encounter. It’ll help you think on your feet and show off your sales prowess!
✨Flexibility and Availability is Key
In a part-time role, your availability can be a big factor. Be clear about your schedule during the interview, and express your enthusiasm for flexible shifts. Demonstrating that you can adapt and commit to their needs will position you as a reliable candidate that they can count on!
