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- Tasks: Support B2C Sales teams with customer interactions and sales processes.
- Company: One Utility Bill simplifies household bills into one easy payment.
- Benefits: Enjoy a salary of £26,200, 25 days holiday, and employee discounts.
- Why this job: Join a vibrant team culture with fun activities and community impact.
- Qualifications: Strong communication skills and a positive attitude are essential.
- Other info: Flexible working hours and opportunities for personal development.
The predicted salary is between 21000 - 29000 £ per year.
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Join to apply for the Sales Support Advisor (Fixed-Term Contract) role at One Utility Bill
Fixed-Term Contract | £26,200
The Growth teams are at the core of One Utility Bill. As our Sales Support Advisor, your determination, dedication, and attention to detail will ensure that our teams can perform at their best to achieve our ambitious targets!
Sales Support AdvisorFixed-Term Contract | £26,200
The Growth teams are at the core of One Utility Bill. As our Sales Support Advisor, your determination, dedication, and attention to detail will ensure that our teams can perform at their best to achieve our ambitious targets!
A Little Bit About Us
We are a tech business that bundle household bills into one fixed monthly payment. One payment means easier finances, less time on the phone to suppliers, and less admin. It’s a game changer.
It’s also a gorgeous place to work. Everybody gets stuck in to make things work, the team will make you feel welcome from day one, and the office is near some pretty great pubs.
What You’ll Be Doing
You will support our B2C Sales teams in a wide-range of tasks and so being able to drop and roll is an essential!
Your core tasks could include:
- Monitoring customer self-sign ups to process sales and contribute to our B2C Sales targets
- Making outbound calls to leads in our sales pipeline, to finalise their package set up
- Sending engaging and timely emails & SMS to pipeline customers to aid in conversion to sale
- Validation of sales to ensure quality and improve customer experience
- Own a variety of Meter Issues in the funnel and work with teams and suppliers to resolve in a timely manner for our customers
- Work within SLA’s and manage your time efficiently across your projects
A little bit about you
If the list below describes you, make sure you hit apply!
- Strong verbal and written communication skills are essential
- MUST HAVE a Confident phone manner
- Ability to multi-task and move between tasks using prioritisation
- Must be self motivated and have a positive attitude
- Problem-solving skills
- Resilience, understanding, patience and empathy
- Adaptable and a fast learner
What you’ll get from us
You can expect a salary of £26,200 plus an uplift each year to say thanks
25 days holiday each year, plus the usual bank holidays. Too many? Too few? You can buy or sell up to 5 per year
Access to our shiny employee discounts platform, Magpie.
Up to £1500 for direct business benefit learning of your choice
️ A paid volunteering day with our chosen charities or a charity close to your heart.
️ Access to Simply Health for 24/7 access to private GP and counselling services and much more health benefits
Saving you money on your commute to work with our nifty corporate travel with Nexus and Go North East
️ Prefer two wheels? Get yourself a new set with our Cycle to Work scheme
Enhanced Pension Contributions once you’ve been with us for 3 years
️ Free independent mortgage advice from Charles Cameron & Associates
️️ Lots of socials like our weekly football and badminton games, team activities and fundraising events to support our chosen charities Newcastle West End Foodbank and Newcastle Dog and Cat Shelter – do you see yourself as the Bob Ross of our next paint & sip night or taking the crown in our annual table tennis competition?
We are also proud sponsors of our neighbours Ouseburn Community Farm which means we get to walk their goats
The shift pattern for this team will be Monday to Friday 9-5pm or 10-6pm on a weekly rotation.
Be Fiercely You isn\’t just a value, it\’s how we thrive! We believe our strength comes from a truly diverse team where everyone feels valued and respected. If you\’re passionate about what you do, we want to hear from you, no matter your background
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Sales Support Advisor (Fixed-Term Contract) employer: One Utility Bill
Contact Detail:
One Utility Bill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Advisor (Fixed-Term Contract)
✨Tip Number 1
Familiarise yourself with One Utility Bill's services and values. Understanding how they bundle household bills and their commitment to customer experience will help you align your answers during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your phone manner by making mock calls with friends or family. Since a confident phone manner is essential for this role, getting comfortable with speaking to potential customers will give you an edge during the interview process.
✨Tip Number 3
Showcase your adaptability by preparing examples of how you've successfully managed multiple tasks in previous roles. This will highlight your ability to drop and roll between tasks, which is crucial for the Sales Support Advisor position.
✨Tip Number 4
Research common sales support challenges and think about how you would approach them. Being able to discuss problem-solving strategies during your interview will demonstrate your proactive mindset and readiness to tackle issues head-on.
We think you need these skills to ace Sales Support Advisor (Fixed-Term Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Support Advisor role. Emphasise your communication skills, problem-solving abilities, and any previous sales support or administrative experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of One Utility Bill that resonate with you, such as their innovative approach to household bills and their team culture.
Highlight Key Skills: In your application, clearly outline your strong verbal and written communication skills, confident phone manner, and ability to multi-task. Use examples from past experiences to demonstrate these skills in action.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Sales Support Advisor position.
How to prepare for a job interview at One Utility Bill
✨Show Your Communication Skills
As a Sales Support Advisor, strong verbal and written communication skills are essential. Be prepared to demonstrate your ability to communicate clearly and effectively during the interview, whether through answering questions or discussing your previous experiences.
✨Demonstrate Problem-Solving Abilities
The role requires resilience and problem-solving skills. Think of examples from your past where you've successfully resolved issues or adapted to challenges, and be ready to share these stories during the interview.
✨Highlight Your Adaptability
Since the job involves multitasking and moving between various tasks, it's important to showcase your adaptability. Prepare to discuss how you've managed multiple responsibilities in previous roles and how you prioritise tasks effectively.
✨Express Your Enthusiasm for the Company
One Utility Bill values a positive attitude and dedication. Research the company culture and express your enthusiasm for their mission and values during the interview. This will show that you're not just looking for any job, but that you're genuinely interested in being part of their team.
