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For Companies At a Glance
- Tasks: Provide exceptional customer service and support to our valued clients.
- Company: Join a friendly tech company that simplifies household bills.
- Benefits: Competitive salary, supportive team, and opportunities for growth.
- Why this job: Be part of a dynamic team making a difference in customers' lives.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Enjoy a warm work environment with plenty of learning opportunities.
The predicted salary is between 15720 - 19500 £ per year.
We are looking for a motivated and driven Customer Support Advisor who’s great at multitasking and loves providing amazing customer service as part of a warm and friendly Customer Support Team.
A little bit about us: We are a tech business that bundles household bills into one fixed monthly payment.
Customer Support Advisor in Newcastle upon Tyne employer: One Utility Bill
Contact Detail:
One Utility Bill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Advisor in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Research our tech business and understand how we bundle household bills. This will help you connect with us during the interview and show that you're genuinely interested.
✨Tip Number 2
Practice your multitasking skills! As a Customer Support Advisor, you'll need to juggle various tasks. Try role-playing scenarios with friends or family to get comfortable handling multiple customer queries at once.
✨Tip Number 3
Show off your amazing customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. We love hearing about those moments during interviews!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re proactive and ready to join our friendly Customer Support Team.
We think you need these skills to ace Customer Support Advisor in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers. Share any experiences where you went above and beyond to provide amazing service – we want to see that enthusiasm shine through!
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Support Advisor role. Highlight relevant skills and experiences that match what we're looking for, so we can see how you'd fit into our friendly team.
Be Clear and Concise: We appreciate a well-structured application! Keep your language clear and to the point. Avoid jargon and make it easy for us to understand your qualifications and experiences.
Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at One Utility Bill
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their services, especially how they bundle household bills into one fixed monthly payment. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Multitasking Skills
As a Customer Support Advisor, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed several responsibilities at once. This will demonstrate your ability to thrive in a busy environment.
✨Emphasise Your Customer Service Experience
Be ready to discuss specific instances where you've provided exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team culture or the tools they use. This not only shows your enthusiasm but also helps you determine if the company is the right fit for you.
