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For Companies At a Glance
- Tasks: Support finance and operations teams with back-end tasks and analysis.
- Company: Join a dynamic tech company revolutionising household bill payments.
- Benefits: Competitive salary, hybrid working after probation, and a vibrant office culture.
- Other info: Enjoy a welcoming team environment and opportunities for growth.
- Why this job: Be part of a game-changing team and make a real impact on customer experiences.
- Qualifications: Detail-oriented, great at problem-solving, and experienced with spreadsheets.
The predicted salary is between 22000 - 30000 £ per year.
A Little Bit About Us
We are a tech business that bundles household bills into one fixed monthly payment. One payment means easier finances, less time on the phone to suppliers, and less admin. It’s a game-changer. It’s also a gorgeous place to work. Everybody gets stuck in to make things work, the team will make you feel welcome from day one, and the office is near some pretty great pubs.
Team Overview
As well as being responsible for managing the company's finances and handling commercial agreements with new and existing partner companies, the Commercial teams at One Utility Bill focus on back‑office operational work, including but not limited to:
- Being responsible for reconciling all closed packages
- Creating reconciliation statements for our customers
- Contacting utility suppliers to resolve billing issues
- Auditing live packages, identifying issues and financial risks
- Researching our competitors and completing an analysis on pricing
- Identifying customer and supplier payments
- Investigating banking transactions
What you’ll be doing
Working in our Commercial Operations department, you’ll provide the back‑end day‑to‑day support to our Finance, Operations and Customer Support teams. In this varied role, you will:
- Fully reconcile packages that have ended & create a final balance statement, which will be shared with the tenants.
- Audit and analyse all of our packages providing in depth analysis & reports
- Locating and monitoring potential financial risks
- Work closely with all of our partner suppliers
- Carrying out research on our competitors and completing analysis on pricing
- Make outbound calls to energy & water suppliers to ensure correct billing for all packages
- Investigate banking transactions
A little bit about you:
- Inquisitive with a keen eye for detail
- Experienced using spreadsheets
- Excellent at time management and multitasking
- Great at problem‑solving
- Motivated to work towards ambitious targets and KPIs.
- Ability to work with confidential and sensitive data
- Confident at communicating with a range of stakeholders
- Unafraid to speak up with new ideas
- Excellent at communicating verbally and in writing
The working hours for this role will be 9am-5pm Monday to Friday. This will be a fully office based position for the first 6 months during a probation period. Following a successful probation period, we offer hybrid working for up to 2 days per week.
Administration Assistant in Newcastle upon Tyne employer: One Utility Bill
Contact Detail:
One Utility Bill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research One Utility Bill, understand their services, and be ready to discuss how you can contribute to their mission. This shows genuine interest and helps you stand out in interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your interview skills! Prepare for common questions related to administration tasks and problem-solving scenarios. Mock interviews with friends can help you feel more confident and articulate during the real deal.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and really want to be part of our awesome team at One Utility Bill.
We think you need these skills to ace Administration Assistant in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administration Assistant role. Highlight your experience with spreadsheets, problem-solving skills, and any relevant back-office support you've provided in previous jobs. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about working with us at One Utility Bill. Mention specific aspects of the job description that resonate with you and how your background makes you a great fit for our team.
Show Off Your Attention to Detail: Since this role involves reconciling packages and auditing, it's crucial to demonstrate your keen eye for detail. Whether it's through examples in your CV or cover letter, make sure we know you can spot discrepancies and handle sensitive data with care.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our fantastic team!
How to prepare for a job interview at One Utility Bill
✨Know Your Numbers
Since the role involves managing finances and reconciling packages, brush up on your numerical skills. Be prepared to discuss how you’ve handled financial data in the past and any tools you’ve used, like spreadsheets. This will show that you’re ready to tackle the responsibilities head-on.
✨Show Off Your Problem-Solving Skills
The job requires a keen eye for detail and great problem-solving abilities. Think of specific examples where you identified an issue and resolved it effectively. This will demonstrate your proactive approach and ability to handle challenges, which is crucial for this position.
✨Research the Company and Competitors
Familiarise yourself with One Utility Bill and its competitors. Understanding their services and market position will help you answer questions more confidently and show your genuine interest in the company. Plus, it’ll give you a leg up when discussing pricing analysis during the interview.
✨Practice Your Communication Skills
As the role involves liaising with various stakeholders, practice articulating your thoughts clearly. You might want to prepare for common interview questions and even conduct mock interviews with friends. This will help you feel more confident and ensure you can communicate effectively during the actual interview.