Supervisor

Supervisor

Full-Time 27650 - 28650 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a vibrant team and ensure exceptional customer service in a lively pub environment.
  • Company: The One Tun, a popular pub in Fitzrovia known for its sports and warm atmosphere.
  • Benefits: Competitive pay, free meals, 28 days holiday, and discounts at Young's Pubs.
  • Other info: Access to career pathways and ongoing training opportunities.
  • Why this job: Join a passionate team and develop your career in the exciting hospitality industry.
  • Qualifications: Strong customer service skills and a commitment to team training and development.

The predicted salary is between 27650 - 28650 £ per year.

The One Tun is located on bustling Goodge Street, only minutes away from Oxford Street. The team, led by General Manager Lucy, provide a warm welcome to everyone in the area. We are well known for our love of sports, with 6 screens showing the best sporting action from open til close. Fantastic bar snacks, served every day from midday. The transport links of Goodge Street, Tottenham Court Road and Oxford Street are all within easy reach. Our aim is to be the best pub in Fitzrovia with the best team, so click apply now!

What We Offer Our Supervisors:

  • Access to our Career Pathway, Apprenticeships and training and development courses
  • Free Meals
  • Weekly pay
  • 28 days holiday per year
  • 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
  • Share Save Scheme
  • Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Supervisor employer: One Tun

The One Tun is an exceptional employer located in the vibrant area of Goodge Street, offering a dynamic work environment where team members are valued and supported. With access to career pathways, training opportunities, and generous benefits such as free meals and discounts at Young's Pubs, we foster a culture of growth and camaraderie. Join us in our mission to be the best pub in Fitzrovia, where your passion for hospitality can truly shine.

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Contact Details:

One Tun Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Supervisor

Tip Number 1

Get to know the pub scene! Visit The One Tun and chat with the staff. This shows your genuine interest and helps you understand the vibe of the place, which can really set you apart in interviews.

Tip Number 2

Network like a pro! Connect with current employees on social media or at local events. They might give you insider tips or even put in a good word for you when you apply through our website.

Tip Number 3

Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond for customers, as this is key for a Supervisor role at The One Tun.

Tip Number 4

Show your passion for hospitality! During your interview, share why you love working in this industry and how you plan to contribute to making The One Tun the best pub in Fitzrovia.

We think you need these skills to ace Supervisor

Customer Service
Team Leadership
Training and Development
Communication Skills
Rapport Building
Shift Management
Safety Awareness

Some tips for your application 🫡

Show Your Passion:When writing your application, let your passion for customer service shine through. We want to see how you connect with people and create a welcoming atmosphere, just like we do at The One Tun.

Tailor Your CV:Make sure your CV highlights relevant experience in hospitality and any leadership roles you've had. We love seeing how you've trained or mentored others, so don’t hold back on those details!

Be Yourself:We’re looking for genuine personalities who can build rapport with our customers and team. Don’t be afraid to let your unique voice come through in your application – it’s what makes you, you!

Apply Through Our Website:For the best chance of joining our fantastic team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on your journey with us!

How to prepare for a job interview at One Tun

Know the Pub Inside Out

Before your interview, make sure you know The One Tun's offerings and atmosphere. Familiarise yourself with their menu, especially the bar snacks, and understand their sports viewing setup. This shows genuine interest and helps you connect with the team.

Showcase Your Customer Service Skills

As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you built rapport and handled challenging situations to demonstrate your ability to lead a team in delivering great service.

Emphasise Team Training and Development

Talk about your passion for training and developing team members. Share specific strategies you've used to enhance team knowledge and skills. This aligns perfectly with what they’re looking for in a Supervisor who can uplift the team and ensure customer satisfaction.

Be Ready to Discuss Leadership

Prepare to discuss your leadership style and how you manage shifts effectively. Think of examples where you’ve taken charge, ensured safety, and maintained a positive work environment. This will show that you’re ready to be a responsible key holder and lead the team confidently.