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For Companies At a Glance
- Tasks: Support sales and customer service in a dynamic, varied role.
- Company: Join a well-established, owner-managed business on the outskirts of York.
- Benefits: Enjoy a competitive salary, free parking, and a supportive work environment.
- Why this job: Perfect for those who thrive in fast-paced settings and love building client relationships.
- Qualifications: Experience in office or sales administration and strong Microsoft Office skills required.
- Other info: Permanent, full-time position with a Monday to Friday schedule.
The predicted salary is between 21600 - 37800 £ per year.
Are you an organised, proactive administrator with a passion for customer service and sales support? Do you thrive in a fast-paced, owner managed, small business environment, building strong client relationships? If so, this role offers a rewarding opportunity to support a busy Director and contribute to a well-established business. Based on the outskirts of York (North - transport is essential) there are many different strands of this business so your working day will be extremely varied and diverse. This is a permanent, full-time position.
Key Responsibilities:
- Act as the first point of contact for customer enquiries, providing accurate information and managing bookings.
- Support sales efforts through sending out weekly marketing campaigns and maintaining client records.
- Strengthen customer relationships by addressing concerns and ensuring satisfaction.
- Perform general administrative duties, utilising internal systems to streamline operations and support the team effectively.
What We’re Looking For:
We are seeking someone with experience in office or sales administration and strong proficiency in Microsoft Office (Word, Outlook, Excel). You should have a confident telephone manner, excellent diary management skills, and the ability to work at pace while staying organised. A friendly, adaptable team player with a mature approach to work, who thrives in a fast-moving environment will do well in this role.
Why Apply?
This position offers a Monday – Friday, 9:00 AM – 5:00 PM schedule. You’ll be part of a supportive, professional environment that values customer care, with the opportunity to grow and develop in a dynamic business.
Salary £27K
Free parking
Beautiful location and a great working atmosphere
Pension etc
Sales Support Administrator employer: One to One Recruitment
Contact Detail:
One to One Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Familiarise yourself with the company and its services. Understanding their business model and customer base will help you tailor your conversations during interviews, showing that you're genuinely interested in contributing to their success.
✨Tip Number 2
Practice your telephone skills. Since the role requires a confident telephone manner, consider role-playing common customer scenarios with a friend or family member to build your confidence and improve your communication style.
✨Tip Number 3
Highlight your organisational skills in any discussions. Given the fast-paced environment, be ready to share examples of how you've successfully managed multiple tasks or projects simultaneously in previous roles.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you align your approach and demonstrate that you would be a good fit for the team.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office or sales administration. Emphasise your proficiency in Microsoft Office and any customer service roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to thrive in a fast-paced environment. Mention specific examples of how you've built strong client relationships in the past.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as diary management, organisational abilities, and a confident telephone manner. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at One to One Recruitment
✨Showcase Your Organisational Skills
As a Sales Support Administrator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past, and be ready to discuss your methods for staying organised in a fast-paced environment.
✨Demonstrate Customer Service Excellence
Since this role involves acting as the first point of contact for customer enquiries, be prepared to share specific instances where you went above and beyond to ensure customer satisfaction. Highlight your ability to handle concerns effectively.
✨Familiarise Yourself with Microsoft Office
Strong proficiency in Microsoft Office is essential for this position. Brush up on your skills in Word, Outlook, and Excel before the interview, and be ready to discuss how you've used these tools in previous roles to support sales efforts.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations, such as managing a difficult customer or prioritising tasks under pressure. Think through potential scenarios and how you would respond to demonstrate your problem-solving skills.
