Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support sales operations by handling customer inquiries, processing orders, and managing stock.
- Company: Join a unique, family-owned company specializing in bespoke engineered oak flooring.
- Benefits: Work in a state-of-the-art factory with a passionate team and enjoy a supportive work environment.
- Why this job: Be part of a small expert team dedicated to quality and personal customer service.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Opportunity to grow within a dynamic company that values craftsmanship and customer satisfaction.
The predicted salary is between 24000 - 36000 £ per year.
Sales/Office Administrator We are working with a growing, unique, family-owned company based in Sutton-on-the Forest that specialises in handcrafting bespoke, engineered oak flooring. You will be joining a small but expert team who all have a passion for quality and personal customer service. JS Woodcraft has a state-of-the-art factory on site and produces 1000m2 of bespoke flooring per day; they offer multiple designs in any shade of colour which enables them to offer customers their dream floor delivered all across the UK and some parts of Europe. The Sales/Office Administrator will provide vital administrative support to their sales operations, handling customer enquiries, processing orders, managing stock, and assisting with day-to-day office tasks. Key Responsibilities include: Answering customer enquiries via phone, email, and in person in the showroom, providing excellent service and product knowledge. Taking and processing customer orders & raising invoices Liaising with the manager daily for briefings, updates, and task prioritisation. Re-ordering supplies on a weekly basis Coordinating deliveries and tracking shipments to ensure timely arrival and customer satisfaction. Providing excellent after-sales support to customers, resolving any issues or queries. Maintaining the showroom daily, ensuring it is…
Sales / Office Administrator employer: One to One Recruitment
Contact Detail:
One to One Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales / Office Administrator
✨Tip Number 1
Familiarize yourself with the products offered by JS Woodcraft. Understanding the different types of bespoke oak flooring and their unique features will help you engage confidently with customers and demonstrate your passion for quality.
✨Tip Number 2
Practice your customer service skills. Since this role involves handling customer inquiries and providing after-sales support, being able to communicate effectively and resolve issues promptly will set you apart from other candidates.
✨Tip Number 3
Get comfortable with order processing and inventory management systems. Familiarity with these tools will not only make your day-to-day tasks easier but also show that you're ready to hit the ground running.
✨Tip Number 4
Highlight any experience you have in a similar role or industry. If you've worked in sales administration or a related field before, be sure to mention it during your conversations with us to demonstrate your relevant expertise.
We think you need these skills to ace Sales / Office Administrator
Some tips for your application 🫡
Understand the Company: Take some time to learn about JS Woodcraft and their unique approach to handcrafted oak flooring. Highlight your understanding of their products and values in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in sales and office administration. Emphasize any customer service roles you've had, as well as your ability to handle inquiries and process orders efficiently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for quality customer service and your administrative skills. Mention specific examples of how you've successfully managed customer interactions or streamlined office tasks in the past.
Highlight Communication Skills: Since the role involves answering customer enquiries and providing after-sales support, emphasize your strong communication skills. Provide examples of how you've effectively resolved customer issues or improved service delivery.
How to prepare for a job interview at One to One Recruitment
✨Show Your Passion for Customer Service
Since the company values personal customer service, be prepared to share examples of how you've gone above and beyond for customers in previous roles. Highlight your communication skills and ability to handle inquiries effectively.
✨Demonstrate Product Knowledge
Familiarize yourself with the company's bespoke oak flooring products before the interview. Being able to discuss their features and benefits will show your genuine interest in the role and help you stand out.
✨Highlight Your Organizational Skills
As the role involves managing orders and stock, be ready to discuss your experience with administrative tasks. Provide specific examples of how you've successfully organized workflows or managed multiple priorities in past positions.
✨Prepare Questions About the Company
Engage with the interviewer by asking insightful questions about the company's operations, culture, and future plans. This shows that you're not only interested in the position but also in contributing to the company's success.
