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- Tasks: Be the friendly face of our office leasing business, greeting customers and managing inquiries.
- Company: Join a vibrant office leasing company in Chatham, providing flexible workspaces for local businesses.
- Benefits: Enjoy a competitive salary, bonuses, health plan, pension, and generous holiday allowance.
- Why this job: Work in a fun team environment, engage with diverse clients, and develop valuable skills.
- Qualifications: Sales and admin experience, great customer service skills, and a positive attitude are essential.
- Other info: One Saturday shift every three weeks; training provided to help you succeed.
Do you wish to work in a fun, varied professional environment? We are working with an Office leasing business who are seeking a Sales Administrator/Receptionist to be that first point of contact for all of their lovely customers in their business centre in Chatham (close to M2). The organisation provides the renting of accessible office space/meeting rooms etc for a wide range of local businesses as well as some storage for the general public.
In this role as Sales Administrator/Receptionist, you will be working as a team of 3 (Assistant Manager and Store Manager who are professional and down to earth). You will be:
- Upselling office space and storage units to prospective customers
- Greeting your customers as they arrive to work in their leased offices
- Taking phone calls from prospective customers and talking through office sizes and options
- Undertaking some administration using Word/Excel (basic) – keeping insurances up to date, updating maintenance logs and keeping compliance checks on track
- Receive post and deliveries and distribute to your customers
- Emailing customers (businesses) regarding office rental payments
- Answering customer queries
- Supporting on organising fun office themed events
- Ensuring all the office facilities e.g. kitchens/meeting rooms are fully stocked with drinks and biscuits, dishwasher is loaded, some light cleaning (they do have a cleaner too!)
- Support the Manager where required (You are a team of 3)
To be successful in this role of Sales Administrator/Receptionist you will need:
- Some sales experience (this is not a hard sales role but you will need to keep customers happy and attract new customers e.g. sell office space/storage space via incoming enquiries etc)
- Administration experience
- Good face to face customer service skills
- Good telephone manner
- Good organisational skills
- Happy to roll up your sleeves and get things done
- To have a pleasant and positive personality with a smart appearance
- Ability to work in a small professional team with a sense of humour
- Have a responsible, self motivated, mature attitude with a reliable approach to work
- Happy to undertake some lone working (one Saturday working only, one in every 3 Saturdays, 10am-3pm)
- Ideally a driver as you may need to help out at other locations from time to time
In return you will be working within a supportive management structure:
- Full structured training
- Salary: £25.5k plus generous monthly and quarterly bonuses (totalling on average around an extra £6k per year)
- 20 days holiday (rising to 25 days) and Bank Holiday
- Healthshield plan (covering medical needs)
- Pension scheme
Hours – 40 hours total per week (Mon-Fri between the hours of 8.30am to 5.30pm, one Saturday in every 3 weeks (10-3pm - always with two days off in the week)
Sales Administrator/Receptionist employer: One to One Recruitment
Contact Detail:
One to One Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator/Receptionist
✨Tip Number 1
Familiarise yourself with the office leasing industry. Understanding the basics of how office spaces and storage units work will help you engage more effectively with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your customer service skills. Since you'll be the first point of contact, role-playing different customer scenarios with friends or family can help you feel more confident in handling inquiries and upselling services.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed tasks or projects in previous roles. Being able to discuss specific instances where you kept things running smoothly will impress the hiring team.
✨Tip Number 4
Demonstrate your team spirit! Since you'll be working closely with a small team, think of ways to highlight your collaborative nature and how you can contribute to a positive work environment during your conversations with us.
We think you need these skills to ace Sales Administrator/Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales and administration experience. Emphasise any customer service roles you've had, as well as your ability to work in a team and manage multiple tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific skills that align with the job description, such as your organisational skills and positive attitude.
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, ensure your application reflects your strong communication skills. Use clear and concise language, and consider including examples of how you've successfully handled customer queries in the past.
Highlight Teamwork Experience: The job requires working closely with a small team. Include examples in your application that demonstrate your ability to collaborate effectively and contribute positively to a team environment.
How to prepare for a job interview at One to One Recruitment
✨Show Your Customer Service Skills
As a Sales Administrator/Receptionist, you'll be the first point of contact for customers. Make sure to highlight your previous customer service experience and how you handle inquiries or complaints with a positive attitude.
✨Demonstrate Your Sales Acumen
Even though this isn't a hard sales role, being able to upsell office space and storage units is key. Prepare examples of how you've successfully attracted new customers in past roles, focusing on your ability to engage and build rapport.
✨Emphasise Teamwork and Flexibility
You'll be working closely with a small team, so it's important to show that you're a team player. Share experiences where you've collaborated effectively with others and your willingness to pitch in wherever needed, including light cleaning or organising events.
✨Prepare for Administrative Tasks
Familiarise yourself with basic administration tasks like using Word and Excel. Be ready to discuss your organisational skills and how you keep track of important documents, as well as any experience you have with compliance checks or maintenance logs.
