Customer Service Advisor

Customer Service Advisor

York Temporary 13 £ / hour No home office possible
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At a Glance

  • Tasks: Brighten customer interactions and provide tailored solutions in a vibrant environment.
  • Company: Join a dynamic team in York known for exceptional customer service.
  • Benefits: Earn £13 per hour with flexible hours and a fun, supportive team culture.
  • Why this job: Experience exciting variety and make a real impact while having fun at work.
  • Qualifications: Must be available immediately with strong communication skills and a customer-focused mindset.
  • Other info: This is a fixed-term contract until September, perfect for students or graduates.

Location: York

Fixed-Term Contract until September - £13 per hour - Start Immediately

Looking for a role that’s never dull? We’re on the hunt for 2 exceptional Customer Service Advisors to join our buzzing team in York! If you’re ready to bring energy, passion, and top-tier service skills to the table, this is your moment.

Why You’ll Love This Role:

  • Exciting Variety: Forget boring routines—every day brings new challenges and opportunities!
  • Amazing Team: Be part of a fun, supportive, and hardworking group who know how to balance laughter with getting the job done.
  • Make an Impact: Delight their customers with your positive energy and problem-solving magic.

What You’ll Be Doing:

  • Brightening up customer interactions with outstanding post-sale support.
  • Handling inquiries and delivering tailored solutions that leave a lasting impression.
  • Thriving in a fast-paced, vibrant environment where collaboration is the key.

What You Bring to the Table:

  • Immediate availability to jump in and make a difference.
  • A customer-focused mindset with a knack for turning frowns into smiles.
  • Communication superpowers and the ability to tackle challenges with a can-do attitude.

This isn’t just a job—it’s a chance to be part of a team that’s rewriting what exceptional customer service looks like. Are you ready to step into the spotlight? Don’t wait—apply today!

Job Types: Full-time, Temporary, Fixed term contract, Graduate, Student

Contract length: 6 months

Pay: £12.50-£13.00 per hour

Expected hours: 37.5 per week

Customer Service Advisor employer: One to One Recruitment

Join a vibrant team in York where your role as a Customer Service Advisor will be both exciting and rewarding! With a supportive work culture that values laughter and collaboration, you'll have the opportunity to make a real impact on customer experiences while enjoying competitive pay and flexible hours. Plus, this fixed-term contract offers a fantastic chance for personal growth and development in a dynamic environment—perfect for those looking to kickstart their career!
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Contact Detail:

One to One Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Advisor

✨Tip Number 1

Show your enthusiasm for customer service during the interview. Share specific examples of how you've positively impacted customers in previous roles, as this will demonstrate your passion and suitability for the position.

✨Tip Number 2

Research the company culture and values before your interview. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show that you're a great fit for their dynamic team.

✨Tip Number 3

Prepare to discuss how you handle challenging customer interactions. Think of a few scenarios where you turned a negative experience into a positive one, as this will highlight your problem-solving skills and customer-focused mindset.

✨Tip Number 4

Practice your communication skills by engaging in mock interviews or role-playing customer service scenarios with friends. This will help you feel more confident and articulate during the actual interview, showcasing your communication superpowers.

We think you need these skills to ace Customer Service Advisor

Excellent Communication Skills
Customer-Focused Mindset
Problem-Solving Skills
Ability to Work in a Fast-Paced Environment
Team Collaboration
Positive Attitude
Adaptability
Time Management
Conflict Resolution
Empathy
Attention to Detail
Active Listening
Multitasking Abilities

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what the company is looking for in a Customer Service Advisor. Highlight the key responsibilities and required skills, as these will guide your application.

Tailor Your CV: Customise your CV to reflect your customer service experience and skills. Use specific examples that demonstrate your ability to handle inquiries and provide outstanding support, as mentioned in the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for joining the team. Mention how your communication skills and positive attitude align with the company's values.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at One to One Recruitment

✨Show Your Enthusiasm

Make sure to convey your excitement about the role and the company. A positive attitude can go a long way in customer service, so let your passion shine through during the interview.

✨Demonstrate Problem-Solving Skills

Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will showcase your ability to think on your feet and provide tailored solutions.

✨Highlight Teamwork Experience

Since this role involves working in a dynamic team, be ready to discuss your experiences collaborating with others. Share stories that illustrate your ability to balance fun with productivity.

✨Ask Insightful Questions

Prepare thoughtful questions about the team culture and the challenges they face. This shows your genuine interest in the role and helps you understand if it's the right fit for you.

Customer Service Advisor
One to One Recruitment
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