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- Tasks: Assist in managing a storage facility and provide excellent customer service.
- Company: Join a growing national storage business with a great reputation and supportive management.
- Benefits: Enjoy a competitive salary, bonuses, 20-25 days holiday, free parking, and health benefits.
- Why this job: Be part of a fun team where your ideas matter and success is rewarded.
- Qualifications: Confident personality, good customer service skills, and some sales experience preferred.
- Other info: Full training provided; work 40 hours a week with alternate Saturdays off.
The predicted salary is between 26000 - 32000 £ per year.
Do you wish to work in a fun yet professional environment where your ideas are recognised? Do you want to be rewarded for your success and work for a company that truly recognises your worth? We are working with an exciting and expanding national Storage business who are seeking an Assistant Store Manager for their Storage facility in Banbury (outskirts). The organisation provides accessible storage for both businesses and for the general public. For those moving house or those just needing some extra space to store items then space can be leased at low cost in a safe and secure way. They also have a small shop that sells associated packaging items. The organisation has a very supportive management style and with good reviews, they also have a great reputation!
Responsibilities:
- Providing a great customer experience both on the phone and face to face
- Report into the Store Manager (You are a team of 3)
- Following up on all overnight website enquiries and converting any prospects into storage customers
- Daily checking of units making sure that all is secure
- Selling items in the retail shop
- Chasing customer payments
- Gaining customer reviews on your service
- Making sure the storage facility is neat and tidy for your customers
Requirements:
- A confident personality with good customer service skills
- Experience in a sales role (this is not hard sales but keeping customers happy and increasing sales is important)
- Ability to work in a small team
- Have a responsible and self motivated attitude (and support your manager)
- Driving license (desirable)
In return you will be working within a supportive management structure:
- Salary scale - £26k basic plus good monthly and yearly bonuses (total package circa £32k). This store is hitting targets!
- 20 days holiday (rising to 25 days) and Bank Holiday
- Free parking on site
- Healthshield plan (covering medical needs)
- Pension scheme
- Hours - 40 hours per week (8.30am to 6pm on a split shift basis), alternate Saturdays (10 - 4pm - but always with two days off per week).
- Full structured training provided..you need to be supported to succeed.
Assistant Store Manager employer: One to One Recruitment
Contact Detail:
One to One Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with the storage industry and the specific services offered by the company. Understanding their unique selling points will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare to showcase your customer service skills through real-life examples. Think of situations where you've successfully resolved customer issues or enhanced their experience, as this will highlight your suitability for the Assistant Store Manager position.
✨Tip Number 3
Network with current or former employees of the company if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Demonstrate your ability to work in a team by discussing past experiences where collaboration led to success. This is crucial for the Assistant Store Manager role, as you'll be part of a small team working closely together.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Assistant Store Manager position. Tailor your application to highlight how your skills and experiences align with what the company is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide excellent customer experiences.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of the job that excite you, such as the supportive management style or the opportunity to work in a fun environment. Make sure to convey your confidence and self-motivation.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for an Assistant Store Manager.
How to prepare for a job interview at One to One Recruitment
✨Showcase Your Customer Service Skills
Since the role involves providing a great customer experience, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight your ability to remain calm and positive, even in challenging situations.
✨Demonstrate Team Spirit
This position requires working closely with a small team. Be ready to discuss your experiences in teamwork and how you contribute to a collaborative environment. Mention any instances where you supported your colleagues or helped achieve team goals.
✨Understand the Business Model
Familiarise yourself with the storage business model and the services offered. Showing that you understand the importance of customer satisfaction and how it impacts sales will demonstrate your commitment to the role and the company.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about the management style, opportunities for growth, or how success is measured in the store. This not only helps you gauge if it's the right fit but also leaves a positive impression.
