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For Companies At a Glance
- Tasks: Coordinate service and parts, manage documentation, and assist with client communications.
- Company: Join a well-established company in Rochford, known for its supportive work environment.
- Benefits: Enjoy a permanent role with on-site parking and a Monday to Friday schedule.
- Why this job: Be part of a dynamic team, enhance your admin skills, and make a real impact.
- Qualifications: Experience in administration and excellent IT skills are essential.
- Other info: Competitive salary of £26,000 PA with opportunities for growth.
We are currently recruiting for an experienced Service and Parts Co-ordinator to join one of our established clients based in Rochford on a permanent basis. The ideal candidate will be working in the servicing department and assisting with general administration, email and telephone requests on a daily basis.
Duties:
- Maintaining and updating all required documentation in a timely manner
- Scheduling jobs, work and booking engineers
- Raising purchase orders for materials and parts
- Good telephone manner and liaising with clients on any payment queries
- Invoicing clients for completed contract work
- Dealing with requests via email and maintaining a busy inbox (shared)
- Setting up contracts and adding quoted jobs onto our systems using CRM
- Excellent IT skills required
- Supporting the team with general administration duties
Job Type: Permanent Position
Area: Rochford, Essex (Parking on site)
Hours: Monday – Friday (8:30 – 17:00)
Salary: £26,000 PA
If you have all the skills and experience required for this position, please get in touch with us at One to One Personnel.
Service and Parts Coordinator employer: One to One Personnel
Contact Detail:
One to One Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service and Parts Coordinator
✨Tip Number 1
Familiarise yourself with the specific software and CRM systems commonly used in service and parts coordination. Being able to demonstrate your proficiency in these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your communication skills, especially over the phone and via email. Since you'll be liaising with clients and handling payment queries, showcasing your ability to communicate clearly and professionally will be crucial.
✨Tip Number 3
Prepare examples of how you've successfully managed multiple tasks or a busy inbox in previous roles. This will help illustrate your organisational skills and ability to thrive in a fast-paced environment.
✨Tip Number 4
Research the company and its services thoroughly. Understanding their operations and values will allow you to tailor your responses during the interview and show that you're genuinely interested in the role.
We think you need these skills to ace Service and Parts Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service coordination and administration. Emphasise your skills in scheduling, documentation management, and customer communication.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the duties mentioned in the job description. Mention your experience with CRM systems and your ability to handle email and telephone requests effectively.
Showcase IT Skills: Since excellent IT skills are required, include any relevant software or tools you are proficient in. This could be CRM software, Microsoft Office, or any other relevant applications.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at One to One Personnel
✨Showcase Your Organisational Skills
As a Service and Parts Coordinator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Be prepared to discuss specific examples of how you've successfully organised schedules or maintained documentation in previous roles.
✨Demonstrate Strong Communication Abilities
Since the role involves liaising with clients and handling queries, it's crucial to exhibit your communication skills. Practice articulating your thoughts clearly and consider sharing instances where you resolved client issues effectively.
✨Familiarise Yourself with CRM Systems
The job requires using CRM software to manage contracts and jobs. If you have experience with any CRM systems, be ready to talk about it. If not, do some research on common CRM functionalities to show your willingness to learn.
✨Prepare for Common Interview Questions
Anticipate questions related to your experience in administration and customer service. Think about how you can relate your past experiences to the responsibilities outlined in the job description, especially regarding invoicing and handling payment queries.
