At a Glance
- Tasks: Handle claims, provide customer service, and resolve complaints in a dynamic insurance role.
- Company: Join a forward-thinking insurance business with a focus on growth and innovation.
- Benefits: Competitive salary, bonus opportunities, and a supportive work environment.
- Why this job: Make a real difference by helping customers with their insurance needs every day.
- Qualifications: Experience in a regulated insurance environment and a passion for customer service.
The predicted salary is between 32400 - 39600 £ per year.
We're recruiting a Claims & Service Adviser to join a growing, forward-thinking insurance business where you'll work across Gadget, Travel and Ticket Protection products. This is a genuinely varied role combining claims handling, customer service, policy administration, sales support and complaints resolution, giving you real ownership of customer cases from start to finish.
If you've worked in a regulated insurance environment and enjoy delivering outstanding customer service while solving problems, we'd love to hear from you.
What's in it for you?
Claims & Service Advisor employer: One to One Personnel
Join a dynamic team as an HGV Technician where your skills are not only recognised but rewarded with a competitive salary of up to £55,250 plus bonuses. Our company fosters a supportive work culture that prioritises employee growth and offers flexible shift patterns across multiple sites in Farnborough, Reading, Croydon, and Heathrow, ensuring a work-life balance that suits your needs. With access to the latest diagnostic equipment and a commitment to safety and excellence, you'll thrive in an environment that values your expertise and encourages professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Claims & Service Advisor
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like One to One Personnel). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like One to One Personnel. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims & Service Advisor
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at One to One Personnel.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at One to One Personnel. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at One to One Personnel
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at One to One Personnel to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at One to One Personnel, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding One to One Personnel's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
