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- Tasks: Lead daily operations at a vibrant Day Centre, ensuring a safe and welcoming environment.
- Company: Join a supportive team dedicated to making a difference in the community.
- Benefits: Competitive salary, generous leave, training opportunities, and a day off for your birthday!
- Why this job: Make a real impact by supporting individuals with complex needs and leading a passionate team.
- Qualifications: Experience in support services and strong leadership skills are essential.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 32439 - 35909 £ per year.
One to One Personnel are looking for a proactive and supportive Deputy Manager to help lead the day-to-day operations of a busy Day Centre. Working closely with the service Manager and Outreach team, you’ll ensure the service runs safely, smoothly, and in a person-centred way. You’ll provide strong on-site leadership, support staff through complex situations, maintain high standards of health and safety, and build positive relationships with partners and the local community.
Key Responsibilities
- Oversee daily Day Centre operations, ensuring a safe, welcoming, and well-managed environment.
- Lead and support Day Centre Operatives, volunteers, and cleaning staff.
- Manage incidents, safeguarding concerns, and crisis situations confidently.
- Coordinate partner services, activities, and visitor management.
- Maintain health and safety compliance, building checks, and cleaning standards.
- Oversee donations, stock control, and resource management.
- Monitor service activity, quality, and operational standards.
- Build strong relationships with partners and community stakeholders.
- Provide cross-cover for outreach services and deputise for the Service Manager when required.
About You
Essential Experience
- Background in support services with people who have multiple or complex needs.
- Experience supervising or managing staff or volunteers.
- Confident handling incidents, safeguarding, and crisis situations.
- Knowledge of health and safety and operational compliance.
- Strong understanding of trauma-informed and psychologically informed practice.
Skills & Attributes
- Supportive, visible leadership style.
- Strong organisational and decision-making skills.
- Excellent communication, including managing concerns constructively.
- Calm, resilient, and solution-focused.
- Values-led, with a commitment to dignity, respect, and inclusion.
Desirable
- Full clean driving licence.
What’s in it for you?
- Salary: £32,439 - £35,909
- Hours: 37 per week (including some evenings/weekends on a rota)
- Life Assurance Scheme
- Employee Assistance Programme
- Blue Light Card
- Staff are entitled to 33 days of annual leave including bank holidays, with an extra day awarded after 5 years of service (pro-rated for part-time employees).
- Training and Development
- 24/7 Digital GP Access
- A day off for your birthday!
- Cycle to work scheme
Deputy Manager in Southend-on-Sea employer: One to One personnel Limited
Contact Detail:
One to One personnel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Southend-on-Sea
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to leadership and crisis management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Deputy Manager in Southend-on-Sea
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Deputy Manager role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills: Since this role involves leading a team, don’t forget to share examples of your leadership style and how you've supported staff in the past. We want to see how you can bring a supportive and proactive approach to our Day Centre.
Highlight Relevant Experience: Be sure to mention any experience you have working with people who have complex needs or in similar support services. This will help us see that you’re well-equipped to handle the challenges of the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at One to One personnel Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Deputy Manager role and its responsibilities. Familiarise yourself with the day-to-day operations of a Day Centre and think about how your experience aligns with their needs.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach. Highlight examples where you've supported staff through complex situations or led teams effectively. This will demonstrate your supportive and visible leadership style, which is crucial for this role.
✨Prepare for Scenario Questions
Expect questions about handling incidents, safeguarding concerns, and crisis situations. Think of specific examples from your past experiences that showcase your calmness and solution-focused mindset in challenging scenarios.
✨Build Connections with the Community
Since building relationships with partners and community stakeholders is key, come ready to discuss how you've successfully engaged with local communities in previous roles. This shows your commitment to a person-centred approach and operational compliance.