At a Glance
- Tasks: Manage customer accounts and develop new business opportunities in a dynamic team.
- Company: Fast-growing international business in the network infrastructure sector.
- Benefits: Competitive salary, full training, and commission after 6 months.
- Other info: Full product training provided; some travel may be required.
- Why this job: Join a collaborative team and make an impact in telecoms and datacomms.
- Qualifications: Experience in account management or technical sales preferred.
The predicted salary is between 30000 - 35000 £ per year.
Our client is a fast growing international business within the network infrastructure sector. They are seeking a Customer Account Sales Manager to develop existing accounts and generate new business opportunities. This is an excellent opportunity for a commercially driven individual with an interest in telecoms, datacomms or technical infrastructure to join a growing and collaborative team.
Key Responsibilities:
- Manage and grow an existing customer portfolio
- Develop new business opportunities and strategic partnerships
- Handle inbound customer enquiries via phone and email
- Build strong relationships with key decision-makers and stakeholders
- Promote fibre optic and passive network infrastructure solutions
- Support contractors, engineering firms, integrators and end users
- Manage quotations, tenders and project responses
- Ensure customer commitments are met regarding quality, delivery and cost
- Maintain excellent levels of customer service and communication
- Identify market trends and future opportunities
- Conduct competitor and market analysis
- Deliver presentations, workshops and product demonstrations
- Support trade shows, industry events and networking activities
- Contribute to sales growth and margin performance
- Work closely with internal technical and engineering teams
- Develop monthly and annual action plans
- Monitor KPIs, pipelines, quotations and sales activity
- Maintain accurate CRM records and customer information
- Support forecasting and reporting activities
- Participate in regular sales and project meetings
Skills & Experience Required:
- Previous experience within Account Management, Technical Sales or Business Development
- Experience within Fibre Optics, Telecommunications, Datacomms, Network Infrastructure or similar technical industries preferred
- Strong customer relationship and communication skills
- Commercial awareness with the ability to identify growth opportunities
- Excellent organisational and time management skills
- Ability to manage multiple projects and priorities
- Strong problem-solving skills and proactive approach
- Comfortable working both independently and within a team
Additional Information:
- Full product and industry training provided
- Some travel may be required for customer meetings
- Commission starts after completion of 6 months training
If you have the relevant skills for this role, please contact One to One Personnel on 01702 464 444 or email Julie or Aimee at julie.paton@121personnel.co.uk or aimee.page@121personnel.co.uk.
Customer Account Sales Manager in Southend-on-Sea employer: One to One personnel Limited
Join a dynamic and rapidly expanding international business in the network infrastructure sector as a Customer Account Sales Manager, where you will thrive in a collaborative work culture that values innovation and growth. With a strong focus on employee development, we offer comprehensive training and opportunities for career advancement, alongside competitive remuneration and a supportive environment that encourages teamwork and excellence in customer service. Located in a vibrant area, our company provides a unique chance to engage with industry leaders and contribute to exciting projects in the telecoms and datacomms fields.
Contact Details:
One to One personnel Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Account Sales Manager in Southend-on-Sea
✨Tip Number 1
Network like a pro! Attend industry events, trade shows, and local meetups to connect with potential employers and other professionals in the telecoms and datacomms sectors. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, even if they’re not advertising roles. A friendly email or call can show your enthusiasm and might lead to opportunities before they’re even listed.
✨Tip Number 3
Prepare for interviews by researching the company and its products. Understand their market position and be ready to discuss how your skills can help them grow. Tailoring your approach will make you stand out as a candidate who truly gets their business.
✨Tip Number 4
Don’t forget to follow up! After an interview or networking event, send a quick thank-you note or email. It’s a simple way to keep yourself on their radar and show that you’re genuinely interested in the role.
We think you need these skills to ace Customer Account Sales Manager in Southend-on-Sea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Account Sales Manager role. Highlight your experience in account management and any relevant skills in telecoms or datacomms. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. We love seeing enthusiasm and a clear understanding of what we do.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to grow accounts and develop new business opportunities. Numbers speak volumes, so if you’ve hit targets or improved customer satisfaction, let us know!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at One to One personnel Limited
✨Know Your Stuff
Make sure you brush up on the basics of fibre optics, telecommunications, and network infrastructure. Familiarise yourself with the company's products and services so you can speak confidently about how they fit into the market.
✨Showcase Your Relationship Skills
Prepare examples of how you've built strong relationships with clients in the past. Think about specific instances where your communication skills made a difference, as this role heavily relies on managing customer accounts and developing partnerships.
✨Be Ready to Discuss KPIs
Since the role involves monitoring KPIs and sales activity, be prepared to discuss how you've tracked and achieved targets in previous positions. Bring data or examples that demonstrate your success in driving sales growth.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's growth plans, market trends, and how they measure success. This shows your interest in the role and helps you understand if it's the right fit for you.
