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- Tasks: Repair and maintain medical devices while providing top-notch customer support.
- Company: Leading provider of Managed Equipment Services in the healthcare sector.
- Benefits: Private healthcare, pension scheme, electric car scheme, and cycle to work options.
- Other info: Dynamic role with opportunities for growth and development in a supportive environment.
- Why this job: Make a real difference in healthcare by ensuring medical devices are safe and effective.
- Qualifications: HNC in Electrical Electronic Engineering and 3 years UK-based biomedical experience required.
The predicted salary is between 35000 - 45000 £ per year.
Field Based | Cambridge/Essex Area | 37.5 Hours
Are you an experienced Biomedical Engineer with proven experience in daily repair, preventative maintenance and asset management of medical devices? Our client, a market leading provider of Managed Equipment Services (MES) to the NHS and private healthcare sector across the UK, is seeking a Biomedical Field Service Engineer to join their team.
Purpose of the role
To provide daily repair, preventative maintenance and asset management of medical devices within various hospital locations whilst ensuring outstanding customer support and building long term relationships.
Responsibilities
- Perform scheduled preventive maintenance (PM) on medical equipment as per manufacturer’s guidelines
- Complete repairs as required on medical equipment as per manufacturer’s guidelines
- Complete associated admin needed to close repairs and PMs as outlined in the Standard Operating Procedures
- Travel to various sites as required to perform Corrective and Preventive Maintenance
- Maintain safe working practices within the hospital environment
- Exceed contract KPI’s to ensure customer satisfaction
- Work to maintain a high standard of customer service and protect your health and safety as well as that of your colleagues, our customers and members of the public. Promptly raise any concerns regarding potential violations of the policies
- Maintain spare part stock wherever necessary
- Directly support the Site/Team Leader as needed
- Liaise with 3rd party suppliers for spare part and contract quotations
Key Accountabilities
- Attend customer meetings when required
- Seek opportunities to grow the business
- Review ways to improve productivity and reduce operating expenditure
Performance Indicators
- Exceed contract KPIs to ensure customer satisfaction
Essential Qualifications
- HNC in Electrical Electronic Engineering or equivalent essential
- Qualification in Engineering, electronics or medical technologies such as biomedical engineering
Essential Skills
- Ability to follow complex instructions and processes
- Hold a clean UK Driving License
- Good organisation and communications skills
Essential Experience
- Minimum 3 years Biomedical experience in the service and repair of medical equipment: Patient monitoring, diathermies (electro-surgery units), Theatre tables, Defibrillators, Infusion & volumetric devices and familiarity with Anaesthesia equipment
- Have customer service skills and the ability to be confident in customer facing environments
- Field service experience preferable
- Must have UK based experience
Benefits
- Private Healthcare
- Employee Assistance Programme
- Salary Sacrifice Pension Scheme
- Electric Car Scheme
- Cycle to Work Scheme
A DBS Enhanced Disclosure is required for all applicants.
If you have all the skills above and feel this is the role for you, please do not hesitate to contact Louise at One to One Personnel or forward your CV to louise.sand@121personnel.com
Biomedical Field Service Engineer in Southend-on-Sea employer: One to One personnel Limited
Contact Detail:
One to One personnel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Biomedical Field Service Engineer in Southend-on-Sea
✨Tip Number 1
Network like a pro! Reach out to your connections in the biomedical field and let them know you're on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical experience! If you can, volunteer or take on freelance gigs related to biomedical equipment. This not only boosts your CV but also shows potential employers that you're proactive and passionate about the field.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss specific examples of how you've handled repairs and maintenance in the past, as well as how you’ve built relationships with clients.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Biomedical Field Service Engineer in Southend-on-Sea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in biomedical engineering. We want to see how your skills match the job description, so don’t be shy about showcasing your 3+ years of UK-based experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Biomedical Field Service Engineer role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Showcase Your Customer Service Skills: Since this role involves a lot of customer interaction, make sure to highlight your customer service experience. We want to know how you’ve built relationships and exceeded expectations in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at One to One personnel Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge about medical devices, especially those mentioned in the job description like defibrillators and infusion devices. Be ready to discuss your hands-on experience with these tools and how you've tackled repairs or maintenance in the past.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, think of examples where you've provided excellent service. Prepare to share stories that highlight your ability to build relationships and exceed customer expectations, as this will be key to impressing the interviewers.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to field service challenges. Practice how you would handle issues like equipment failures or tight deadlines while maintaining safety and compliance. This shows your problem-solving skills and ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company’s approach to training, team dynamics, or future projects. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.