At a Glance
- Tasks: Manage residential properties and ensure top-notch service for landlords and tenants.
- Company: Join a successful estate agency with a focus on customer satisfaction.
- Benefits: Earn up to £32k, enjoy flexible hours, and receive a phone and laptop.
- Other info: Enjoy 20 days holiday, a pension scheme, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your career in property management.
- Qualifications: Experience in property management and strong communication skills are essential.
The predicted salary is between 32000 - 32000 £ per year.
One to One Personnel are seeking an organised, proactive, and customer‑focused Residential Property Manager to join our client’s successful estate agency team. The successful candidate will be responsible for managing a portfolio of residential properties, ensuring excellent service to landlords and tenants while maintaining compliance with all legal and regulatory requirements. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast‑paced environment.
Key Responsibilities
- Manage a portfolio of residential properties, acting as the main point of contact for landlords and tenants
- Conduct regular property inspections and ensure maintenance issues are identified, reported, and resolved promptly
- Coordinate repairs, maintenance, and contractor visits, ensuring work is completed to a high standard
- Handle rent reviews, check‑ins, check‑outs, and deposit returns
- Ensure all properties comply with current legislation, including safety certificates and regulatory requirements
- Respond to tenant enquiries and resolve issues efficiently and professionally
- Maintain accurate records, documentation, and property management systems
- Liaise with landlords regarding property performance, maintenance needs, and tenancy updates
- Support the lettings team with move‑ins, marketing updates, and property readiness
- Manage rent arrears processes, including communication with tenants and landlords
- Prepare reports, inspection notes, and updates for internal teams and clients
- Assist with property refurbishments, quotes, and project coordination where required
- Complete the tenant reference, prepare AST, prepare and send all compliance papers prior to move in and follow the steps to comply with the Renters Rights Act.
What you’ll need
- Previous experience in property management, ideally lettings
- Strong organisational and multitasking abilities
- Excellent communication and interpersonal skills
- Ability to handle challenging situations calmly and professionally
- Good understanding of residential lettings legislation
- Full UK driving licence and own car
- Proactive and solution‑focused
- Strong attention to detail
- Able to work independently and as part of a team
- Reliable, professional, and well‑presented
What's in it for you?
- Salary up to £32k including commission depending on experience
- Monday – Thursdays 9am – 6pm (1 hour lunch) Fridays 8am – 5pm (one Saturday a month 9am – 1pm)
- EOT (Employee Ownership Trust)
- Parking available
- 20 days holiday plus bank holidays
- Pension scheme
- Phone and laptop provided
Residential Property Manager employer: One to One personnel Limited
Join a dynamic estate agency team as a Residential Property Manager, where your proactive approach and customer focus will be valued. Enjoy a supportive work culture that prioritises employee growth, with benefits including a competitive salary, flexible working hours, and an Employee Ownership Trust that fosters a sense of ownership and commitment. Located in a vibrant area, this role offers the chance to make a meaningful impact while enjoying a balanced work-life environment.
Contact Details:
One to One personnel Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Residential Property Manager
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like One to One personnel Limited.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like One to One personnel Limited? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit One to One personnel Limited's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Residential Property Manager
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Residential Property Manager role at One to One personnel Limited, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at One to One personnel Limited
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where One to One personnel Limited operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to One to One personnel Limited. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at One to One personnel Limited.
