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- Tasks: Lead daily operations at a vibrant Day Centre, ensuring a safe and welcoming environment.
- Company: Join a supportive team dedicated to making a difference in the community.
- Benefits: Competitive salary, generous leave, training opportunities, and a day off for your birthday!
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact by supporting individuals with complex needs and leading a passionate team.
- Qualifications: Experience in support services and strong leadership skills are essential.
The predicted salary is between 32439 - 35909 £ per year.
One to One Personnel are looking for a proactive and supportive Deputy Manager to help lead the day-to-day operations of a busy Day Centre. Working closely with the service Manager and Outreach team, you’ll ensure the service runs safely, smoothly, and in a person-centred way. You’ll provide strong on-site leadership, support staff through complex situations, maintain high standards of health and safety, and build positive relationships with partners and the local community.
Key Responsibilities
- Oversee daily Day Centre operations, ensuring a safe, welcoming, and well-managed environment.
- Lead and support Day Centre Operatives, volunteers, and cleaning staff.
- Manage incidents, safeguarding concerns, and crisis situations confidently.
- Coordinate partner services, activities, and visitor management.
- Maintain health and safety compliance, building checks, and cleaning standards.
- Oversee donations, stock control, and resource management.
- Monitor service activity, quality, and operational standards.
- Build strong relationships with partners and community stakeholders.
- Provide cross-cover for outreach services and deputise for the Service Manager when required.
About You
Essential Experience
- Background in support services with people who have multiple or complex needs.
- Experience supervising or managing staff or volunteers.
- Confident handling incidents, safeguarding, and crisis situations.
- Knowledge of health and safety and operational compliance.
- Strong understanding of trauma-informed and psychologically informed practice.
Skills & Attributes
- Supportive, visible leadership style.
- Strong organisational and decision-making skills.
- Excellent communication, including managing concerns constructively.
- Calm, resilient, and solution-focused.
- Values-led, with a commitment to dignity, respect, and inclusion.
Desirable
- Full clean driving licence.
What's in it for you?
- Salary: £32,439 - £35,909
- Hours: 37 per week (including some evenings/weekends on a rota)
- Life Assurance Scheme
- Employee Assistance Programme
- Blue Light Card
- Staff are entitled to 33 days of annual leave including bank holidays, with an extra day awarded after 5 years of service (pro-rated for part-time employees).
- Training and Development
- 24/7 Digital GP Access
- A day off for your birthday!
- Cycle to work scheme
Deputy Manager employer: One to One personnel Limited
Contact Detail:
One to One personnel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the Deputy Manager role. Think about how you’d handle complex situations and be ready to share your experiences.
✨Tip Number 3
Showcase your leadership style! During interviews, highlight your supportive approach and how you’ve successfully managed teams or volunteers in the past. Let them see the real you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Deputy Manager role. Use keywords from the job description to show we’re on the same page!
Showcase Your Leadership Skills: Since this role involves leading a team, don’t forget to share examples of your leadership style and how you’ve supported staff in the past. We love to see proactive and supportive approaches!
Highlight Relevant Experience: Be sure to mention any background you have in support services, especially with people who have complex needs. This will help us see how you can contribute to our mission right away.
Keep It Professional Yet Personal: While we want to see your professional side, don’t hesitate to let your personality shine through! A bit of warmth and authenticity can make your application stand out.
How to prepare for a job interview at One to One personnel Limited
✨Know the Day Centre Inside Out
Before your interview, make sure you research the Day Centre thoroughly. Understand its mission, values, and the specific needs of the community it serves. This will help you demonstrate your commitment to a person-centred approach and show that you're genuinely interested in the role.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership style and how it aligns with the supportive, visible approach they’re looking for. Think of examples from your past experience where you've successfully led a team or supported staff through complex situations, and be ready to share those stories.
✨Prepare for Crisis Management Scenarios
Given the nature of the role, it's crucial to be ready for questions about handling incidents and safeguarding concerns. Reflect on past experiences where you've managed crises effectively, and be ready to explain your thought process and the outcomes.
✨Build Relationships with Community Stakeholders
Highlight your ability to build strong relationships with partners and community stakeholders. Prepare examples of how you've successfully collaborated with others in previous roles, as this will show your understanding of the importance of community engagement in a Deputy Manager position.