Credit Controller

Credit Controller

Southend-on-Sea Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage credit control operations, assess creditworthiness, and chase overdue invoices.
  • Company: Join a global brand with a dynamic team in Watford.
  • Benefits: Enjoy 25 days holiday, 60% staff discount, and festive gifts.
  • Why this job: Be part of a fast-paced environment with opportunities for growth and development.
  • Qualifications: 3 years' experience in credit control, strong negotiation skills, and familiarity with financial regulations.
  • Other info: Potential for role expansion based on company needs.

The predicted salary is between 28000 - 42000 £ per year.

One to One Personnel is proud to be working with our global brand client who is looking to hire a Credit Controller based at their head office in Watford. To be considered for this role you must have the following experience:

  • Minimum 3 years’ experience in a Credit Controller role, with proven expertise in supervising credit control operations, ideally within a fast-paced environment.
  • Experience with Credit Insurance policies and reporting requirements.
  • Strong negotiation and communication skills with a confident, professional approach.
  • Ability to work under pressure and manage multiple priorities.
  • Excellent attention to detail and problem-solving abilities.
  • Experience in initiating legal procedures.
  • Experience in using ERP/accounting systems an advantage (Sage 200, Styleman).
  • Excel (minimum knowledge up to VLOOKUPS and Pivot Tables).
  • Familiarity with UK financial regulations and credit management best practices.
  • Working towards or holding CICM qualifications (preferred but not essential).

Role and Responsibilities

  • Credit Management & Risk Assessment
    • Assess new and existing customers’ creditworthiness, setting appropriate credit limits.
    • Conduct credit checks using financial reports and credit agencies.
    • Ensure adherence to the company’s credit policy, reviewing and updating as needed.
    • Work closely with sales and finance teams to approve or escalate credit applications.
  • Debt Collection & Accounts Receivable Management
    • Monitor customer accounts and chase overdue invoices via calls, emails, and written reminders.
    • Maintain an aged debt report, highlighting risks to senior management.
    • Negotiate and agree payment plans where necessary.
    • Liaise with legal teams and external debt collection agencies for escalated cases.
  • Cash Flow & Reconciliations
    • Ensure cash collection targets are met to support the company’s liquidity.
    • Reconcile customer payments, accounts, and invoices, resolving discrepancies.
    • Work with the finance team on cash flow forecasting and bad debt provisions.
  • Customer & Stakeholder Management
    • Develop strong relationships with customers to facilitate on-time payments.
    • Work closely with sales and account management teams to resolve disputes.
    • Provide regular updates to senior management on outstanding debts and collection performance.
  • Compliance & Reporting
    • Maintain accurate records of customer transactions, credit limits, and payment terms.
    • Prepare and present monthly debtor reports to finance and leadership teams.
    • Ensure compliance with financial regulations and data protection laws.

The scope of the role and responsibilities may be expanded or vary depending on the needs of the Company’s business to adapt to changing market conditions.

Benefits

  • 25 days holiday.
  • 60% staff discount across the brands.
  • Staff sample sale.
  • Staff Christmas gifts.

If you have all the skills above and feel this is the role for you, please do not hesitate to contact us at 121 Personnel on 01702 464444 or forward your CV to.

Credit Controller employer: One to One personnel Limited

At One to One Personnel, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation in our Watford head office. With competitive benefits such as 25 days of holiday, a generous staff discount, and opportunities for professional growth, we are committed to supporting our employees' development while ensuring a rewarding and fulfilling work experience.
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Contact Detail:

One to One personnel Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Controller

✨Tip Number 1

Familiarise yourself with the specific ERP/accounting systems mentioned in the job description, like Sage 200. If you haven't used them before, consider taking a quick online course or tutorial to boost your confidence and show your commitment to learning.

✨Tip Number 2

Brush up on your negotiation skills, as this role requires strong communication abilities. You might want to practice common scenarios you could face in credit control, such as negotiating payment plans or resolving disputes with customers.

✨Tip Number 3

Stay updated on UK financial regulations and credit management best practices. This knowledge will not only help you in the interview but also demonstrate your proactive approach to compliance and risk assessment.

✨Tip Number 4

Network with professionals in the credit control field, especially those who have experience in fast-paced environments. Engaging with industry peers can provide valuable insights and potentially lead to referrals for the position.

We think you need these skills to ace Credit Controller

Credit Control Expertise
Negotiation Skills
Communication Skills
Attention to Detail
Problem-Solving Abilities
Legal Procedure Initiation
ERP/Accounting Systems Proficiency (Sage 200, Styleman)
Excel Skills (VLOOKUPS, Pivot Tables)
Knowledge of UK Financial Regulations
Credit Management Best Practices
Risk Assessment Skills
Debt Collection Techniques
Customer Relationship Management
Reporting and Compliance Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in credit control, particularly your expertise in supervising operations and any experience with ERP/accounting systems like Sage 200. Use specific examples to demonstrate your skills in negotiation, communication, and problem-solving.

Craft a Strong Cover Letter: Write a cover letter that addresses the key requirements of the job description. Emphasise your experience with credit insurance policies, your ability to work under pressure, and your familiarity with UK financial regulations. Show enthusiasm for the role and the company.

Highlight Relevant Skills: In your application, make sure to mention your proficiency in Excel, especially with VLOOKUPS and Pivot Tables. If you have CICM qualifications or are working towards them, be sure to include this information as it is preferred by the employer.

Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that all information is clear and concise, as attention to detail is crucial for a Credit Controller role.

How to prepare for a job interview at One to One personnel Limited

✨Showcase Your Experience

Make sure to highlight your minimum 3 years of experience in credit control. Be prepared to discuss specific examples of how you've supervised credit control operations and managed multiple priorities in a fast-paced environment.

✨Demonstrate Negotiation Skills

Since strong negotiation skills are crucial for this role, prepare to share instances where you've successfully negotiated payment plans or resolved disputes with customers. This will show your ability to handle challenging situations effectively.

✨Familiarity with Tools and Regulations

Brush up on your knowledge of ERP/accounting systems like Sage 200 and Excel functions such as VLOOKUPS and Pivot Tables. Also, be ready to discuss your understanding of UK financial regulations and credit management best practices.

✨Prepare for Compliance Questions

Expect questions about compliance and reporting. Be ready to explain how you maintain accurate records of customer transactions and ensure adherence to financial regulations and data protection laws in your previous roles.

Credit Controller
One to One personnel Limited
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