Claims & Service Adviser
Shoeburyness, Essex (Office Based) | Full Time Monday to Friday 37.5 hours | Immediate Start
Upto £28,000PA
One to One Personnel is recruiting on behalf of a well established and innovative insurance provider seeking a Claims & Service Adviser to join their growing team.
This is a fantastic opportunity to work across a variety of insurance products, handling claims, customer service, sales support, and complaints management. If you're looking for a role that offers ownership, variety, and the chance to make a real impact, we'd love to hear from you.
What You'll Be Doing
- Managing gadget, mobile phone, travel insurance and ticket protection claims
- Supporting customers with policy queries, renewals, cancellations, and payments
- Handling customer complaints professionally and efficiently
- Liaising with underwriters, repair partners, finance teams, and other internal departments
- Taking ownership of cases from start to finish to ensure excellent customer outcomes
What We're Looking For
- Previous claims handling or customer service experience within a regulated insurance environment
- Excellent communication skills, both written and verbal
- Strong attention to detail and organisational skills
- Positive, proactive, and customer focused approach
- Ability to manage multiple tasks in a fast paced environment
- Good Microsoft Word and Excel skills
Desirable Experience
- Complaint handling experience
- Fraud investigation knowledge
- Additional language skills
Why Apply?
- Join a forward thinking and growing organisation
- Varied role with genuine responsibility
- Friendly and collaborative working environment
- Opportunity to contribute ideas and improve processes
- Immediate start available
If you have the relevant skills for this role, please contact One to One Personnel on 01702 464 444 or email Julie or Aimee at julie.paton@121personnel.co.uk or aimee.page@121personnel.co.uk.
Claims & Service Adviser employer: One to One personnel Limited
Join a forward-thinking team in Harlow as a Senior Biomedical Engineer, where your expertise will not only ensure the safety and compliance of life-saving medical equipment but also foster the growth of fellow engineers through hands-on training and mentorship. With a strong commitment to employee well-being, the company offers private healthcare, flexible working arrangements, and opportunities for professional development, making it an ideal workplace for those passionate about medical technology and continuous improvement.
Contact Details:
One to One personnel Limited Recruitment Team
