Data Analyst & Technical Support Coordinator
Basildon | Hybrid Working | Fixed-Term Contract Until March 2027 |
Monday to Friday 37.5hrs pw
Salary ranging from £37,000 £43,000PA
Are you a data-driven problem solver with a passion for analysis, reporting, and delivering exceptional support? Do you enjoy turning complex data into meaningful insights while collaborating with a dynamic team? If so, this could be the perfect opportunity for you.
We're looking for a Data Analyst & Technical Support Coordinator to join a busy and supportive team in Basildon. This varied role combines data analysis, reporting, technical administration, and customer support coordination.
What You'll Be Doing
- Managing and progressing technical support cases through Microsoft Dynamics
- Working closely with workshops and stakeholders to drive case resolution
- Producing KPI reports and analysing performance trends
- Creating, maintaining, and enhancing Qlik Sense and Power BI dashboards
- Analysing data from multiple sources to provide actionable business insights
- Monitoring recall campaign performance and reporting progress to management
- Supporting quality reporting processes and liaising with production plants
- Managing pipeline orders, back-orders, and dispatch issues
- Resolving invoice and finance-related queries
- Preparing and distributing daily Excel reports
- Acting as a key contact for delivery and collection enquiries
- Collaborating with Technical Support, Logistics, Sales, and other business functions
What We're Looking For
- Strong analytical and problem-solving skills
- Advanced Excel skills, including VBA/Macro creation (desirable)
- Experience using Qlik Sense and/or Power BI
- Data management and reporting experience
- Excellent communication and stakeholder management skills
- Highly organised with great attention to detail
- Proactive, self-motivated, and able to work independently
- Ability to thrive in a fast-paced environment and manage multiple priorities
- Basic understanding of commercial vehicles (desirable)
- Must have the right to work in the UK.
What's on Offer?
- Hybrid working arrangement
- Fixed-term contract until March 2027
- A varied role with genuine responsibility and ownership
- Continuous learning and development opportunities
- Supportive and collaborative team environment
- Exposure to critical business reporting and decision making
- The chance to work with industry leading technology and systems
If you're passionate about data and want to be part of a team where your insights and contributions truly matter, we'd love to hear from you.
Data Analyst and Technical Support Coordinator in Basildon employer: One to One personnel Limited
Join a forward-thinking team in Harlow as a Senior Biomedical Engineer, where your expertise will not only ensure the safety and compliance of life-saving medical equipment but also foster the growth of fellow engineers through hands-on training and mentorship. With a strong commitment to employee well-being, the company offers private healthcare, flexible working arrangements, and opportunities for professional development, making it an ideal workplace for those passionate about medical technology and continuous improvement.
Contact Details:
One to One personnel Limited Recruitment Team
