Automotive Solutions Specialist
Basildon | Temp Maternity Cover | Hybrid | £57,000 - £62,000 PA
We are looking for an organised, commercially minded Automotive Solutions Specialist to join a leading commercial vehicle business on a temporary maternity cover contract.
This is a demanding, fast-paced role involving the coordination of after-sales service solutions, management of a small team and support for the UK dealer network. You will play a key role in monitoring performance against KPIs, improving profitability and ensuring commercial targets are achieved.
Key Responsibilities:
- Coordinate maintenance and repair contracts, extended warranties and connected services.
- Manage and support a team of two, monitoring performance and ensuring KPIs are met.
- Work closely with dealers and internal sales teams to support commercial targets and improve service contract uptake.
- Analyse business data and performance reports to identify trends, opportunities and areas for improvement.
- Support pricing initiatives, commercial campaigns and product updates.
- Build strong working relationships with dealers, customers and internal departments.
- Provide guidance and training to dealer teams on service solutions and processes.
- Review underperforming contracts and support initiatives to improve profitability.
- Assist with connected services and telematics solutions, using vehicle data to support customer recommendations.
- Manage competing priorities and ensure deadlines and business objectives are met.
About You:
- Experience in a commercial, coordination, after-sales or service support role, ideally within the automotive or commercial vehicle sector.
- Previous team management or supervisory experience.
- Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.
- Commercial awareness, with an understanding of KPIs, performance targets and profitability.
- Confident analysing data and producing reports, with good Excel and Microsoft Office skills.
- Excellent communication skills and the ability to build relationships with dealers and internal teams.
- A proactive, hands‑on approach with strong problem‑solving skills.
- Knowledge of Power BI, vehicle telematics or connected services would be advantageous.
- Full UK driving licence and willingness to travel across the UK.
What's on Offer?
- Temporary maternity cover opportunity with a leading commercial vehicle business.
- Weekly pay.
- Hybrid working, with 3 days per week from home and 2 in the office.
- A varied role combining team management, commercial coordination and performance monitoring.
- The opportunity to gain valuable experience within the automotive and commercial vehicle sector.
This is an excellent opportunity for someone who thrives in a busy environment, enjoys coordinating multiple activities and can keep a team focused on delivering results.
#J-18808-Ljbffr
Automotive Solutions Specialist in Basildon employer: One to One personnel Limited
Join a dedicated team in Chelmsford where your passion for supporting individuals with SEND can truly shine. We offer a collaborative work culture that prioritises inclusion and personal growth, alongside competitive pay and the potential for permanent employment. With opportunities for professional development and a supportive environment, you will make a meaningful impact while enjoying the benefits of a flexible work schedule and onsite parking.
Contact Details:
One to One personnel Limited Recruitment Team
