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- Tasks: Lead client service efforts and manage investor relationships across EU and APAC.
- Company: Join a leading global asset manager making waves in the investment world.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Be a key player in shaping investor experiences and driving global initiatives.
- Qualifications: Experience in asset management or investment banking is essential.
- Other info: This is a unique chance to be the first in this pivotal role in London.
The predicted salary is between 43200 - 72000 £ per year.
A leading global asset manager is seeking to hire its first senior investor services/client service professional in London. The role reports directly to the MD based in the US and serves as a key conduit between investors and the complex global asset management business. Candidates must have experience in the asset management or investment banking sectors. This is an exciting opportunity to join the team in London, as it will lead client service efforts across the EU and APAC regions, making it a pivotal investor services/client service position outside of the US.
Core areas of focus for this role include:
- Assist in executing key investor servicing initiatives.
- Coordinate with multiple groups within the firm to ensure consistent, proactive, and professional investor interactions.
- Implement standardized investor servicing protocols to deliver a high-quality, consistent experience.
- Communicate effectively with internal and external stakeholders.
- Manage relationships and liaise with third-party service providers and the fund management team.
- Respond to inquiries from investors and wealth advisors regarding account maintenance, fund performance, and investor materials.
This role is ideal for someone with a proven track record in servicing complex clients within a complex organizational structure.
Senior Investor Services/Client Service Manager London One Ten Associates Full time employer: One Ten Associates
Contact Detail:
One Ten Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Investor Services/Client Service Manager London One Ten Associates Full time
✨Tip Number 1
Network with professionals in the asset management and investment banking sectors. Attend industry events or webinars to connect with potential colleagues and learn more about the company culture at One Ten Associates.
✨Tip Number 2
Familiarise yourself with the latest trends and challenges in investor services. Being knowledgeable about current market conditions and client expectations will help you stand out during discussions.
✨Tip Number 3
Prepare to demonstrate your experience in managing complex client relationships. Think of specific examples where you've successfully navigated challenging situations or improved client satisfaction.
✨Tip Number 4
Showcase your communication skills by engaging with the company's online presence. Comment on their posts or share relevant content to demonstrate your interest and expertise in the field.
We think you need these skills to ace Senior Investor Services/Client Service Manager London One Ten Associates Full time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in asset management or investment banking. Focus on roles where you've managed client relationships and executed investor servicing initiatives.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Emphasise your ability to coordinate with multiple groups and implement standardized protocols.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with both internal and external stakeholders. This is crucial for the role, so make it clear how you excel in this area.
Highlight Relationship Management Experience: Detail your experience managing relationships with third-party service providers and fund management teams. Use specific examples to demonstrate your ability to respond to inquiries and maintain high-quality interactions.
How to prepare for a job interview at One Ten Associates
✨Understand the Role
Make sure you have a clear understanding of the Senior Investor Services/Client Service Manager role. Familiarise yourself with the key responsibilities, especially around executing investor servicing initiatives and managing relationships with stakeholders.
✨Showcase Relevant Experience
Prepare to discuss your experience in asset management or investment banking. Highlight specific examples where you've successfully managed complex client relationships or implemented service protocols that improved client satisfaction.
✨Demonstrate Communication Skills
Since effective communication is crucial for this role, practice articulating your thoughts clearly. Be ready to explain how you've communicated with both internal teams and external clients in previous positions.
✨Research the Company
Do your homework on the global asset manager you're interviewing with. Understand their business model, recent news, and their approach to client service. This will help you tailor your responses and show genuine interest in the company.
