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- Tasks: Be the key link between investors and our global asset management team.
- Company: Join a leading global asset manager making waves in the finance world.
- Benefits: Enjoy competitive pay, professional growth opportunities, and a dynamic work environment.
- Why this job: Make a real impact by enhancing investor experiences in a fast-paced setting.
- Qualifications: Experience in asset management or investment banking is essential for success.
- Other info: This is a unique chance to shape investor services in London.
The predicted salary is between 43200 - 72000 £ per year.
A leading global asset manager is looking to identify its first senior investor services/client service hires in London. The role reports to the MD who is based in the US and he is looking for a senior hire in London to perform a key role which is the conduit between investors and the complex global asset management business. It is essential this person comes from the asset management or investment banking sectors to be a successful candidate for this role.
Some of the core areas of focus for this role:
- Assist in the execution of key investor servicing initiatives
- Coordinate across multiple groups within the firm to ensure consistent, proactive, timely, professional and accurate investor interactions
- Assist in implementing standardized investor servicing protocols across the firm to provide a high quality, consistent investor experience
- Communicate with external and internal stakeholders in a knowledgeable, clear and professional fashion
- Manage relationships and liaise with third-party service providers and fund management team internally
- Respond to phone and email inquiries from investors and wealth advisors regarding account maintenance, periodic fund performance updates and requests for investor materials
A great opportunity for someone that has demonstrable track record in how to execute and service complex clients within a complex organisation.
Client Services Manager employer: One Ten Associates
Contact Detail:
One Ten Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Manager
✨Tip Number 1
Network with professionals in the asset management and investment banking sectors. Attend industry events, webinars, or local meetups to connect with potential colleagues or mentors who can provide insights into the role and possibly refer you.
✨Tip Number 2
Familiarise yourself with the latest trends and challenges in investor services. Being knowledgeable about current market conditions and regulatory changes will help you stand out during conversations with hiring managers.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that demonstrate your ability to manage complex client relationships. Highlight instances where you successfully coordinated across teams to enhance client satisfaction.
✨Tip Number 4
Research the company’s culture and values. Understanding what they prioritise in client service will allow you to tailor your discussions and show how your approach aligns with their expectations.
We think you need these skills to ace Client Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in asset management or investment banking. Focus on roles where you've managed client relationships and executed investor servicing initiatives.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your understanding of the role and how your background aligns with the company's needs. Emphasise your ability to communicate effectively with both internal and external stakeholders.
Showcase Your Achievements: In your application, include specific examples of how you've successfully managed complex client interactions or implemented investor servicing protocols in previous roles. Quantify your achievements where possible.
Research the Company: Familiarise yourself with the company's values, mission, and recent developments in the asset management sector. This knowledge will help you tailor your application and prepare for potential interviews.
How to prepare for a job interview at One Ten Associates
✨Showcase Your Industry Knowledge
Make sure to demonstrate your understanding of the asset management and investment banking sectors. Be prepared to discuss recent trends, challenges, and how they impact client services.
✨Highlight Your Communication Skills
Since the role involves liaising with various stakeholders, emphasise your ability to communicate clearly and professionally. Prepare examples of how you've successfully managed relationships in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in complex situations. Think of specific instances where you’ve had to coordinate across teams or handle difficult client interactions.
✨Demonstrate Your Client Service Experience
Be ready to share your track record in servicing complex clients. Discuss specific initiatives you've led or contributed to that improved client satisfaction or streamlined processes.
