IT Operational Support in London

IT Operational Support Location: Central London, UK Type: Full-time – Office Based Salary : £50,000 – £70,000K Our client, a leading investment manager, is seeking an IT Operational Support Specialist to deliver hands-on technical support while ensuring smooth day-to-day office operations. They are looking for someone who has solid IT experience with a proven track record of long term commitment in previous roles. Key Responsibilities IT Support * Provide first- and second-line IT support across Microsoft 365, Azure AD, Intune, and secure VPN access. * Manage end-to-end IT infrastructure – cloud, network, and endpoint environments in the UK and internation offices. * Oversee enterprise platforms supporting investment operations, including Enfusion (PMS/OMS) and Aladdin (Risk Management). * Co-ordinate IT hardware procurement, device configuration, and onboarding/offboarding processes. * Support meeting room AV systems, hybrid meeting technology, and video conferencing tools. * Liaise with managed service providers (MSPs) and maintain IT asset registers, documentation, and user guides. * Ensure cybersecurity and compliance standards are met. Facilities Support * Oversee daily office operations, facilities, and supplier coordination. * Manage relationships with building management, telecoms, and office service providers. * Support logistics for meetings, visitors, and office events. * Assist with vendor management, IT procurement, and budget tracking. About You * A minimum of 5 years’ experience in a similar role. * A strong technical background with experience in Microsoft 365, Azure AD, Intune, and ITSM. * Excellent communication skills and ability to work with executive/VIP-level stakeholders. * Resilient, proactive, and highly organized – comfortable juggling IT and office operations. * Previous experience in financial services or investment management is a plus. * Someone who enjoy a varied role combining IT, operations, and strategic projects. * A collaborative team player, who works well with others