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- Tasks: Handle customer calls and emails while maintaining high service standards.
- Company: Professional services firm in Crookham Village with a dedicated team.
- Benefits: Generous holiday allowance and a modern, productive office environment.
- Why this job: Join a supportive team and make a difference in customer care.
- Qualifications: Customer service experience and strong organisational skills.
- Other info: Enjoy a hybrid work model for better work-life balance.
The predicted salary is between 30000 - 42000 £ per year.
A professional services firm in Crookham Village seeks a Customer Services Representative to join their dedicated team. This hybrid role involves handling customer calls and emails, ensuring high service standards in a regulated environment.
Ideal candidates have customer service experience and strong organisational skills.
Benefits include a generous holiday allowance and a modern office designed for productivity.
Hybrid Customer Care Specialist | Regulated Services employer: One Ten Associates Ltd
Contact Detail:
One Ten Associates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Care Specialist | Regulated Services
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and services will help you tailor your responses and show that you're genuinely interested in joining their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations, as this will demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and eager to learn more about the role and the company culture.
✨Tip Number 4
Apply through our website for a smoother process. We want to see your application, and applying directly helps us keep track of all candidates efficiently!
We think you need these skills to ace Hybrid Customer Care Specialist | Regulated Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and organisational skills. We want to see how your background aligns with the role of a Customer Services Representative in a regulated environment.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how you can contribute to our team. Keep it concise but engaging, and don’t forget to mention why you’re excited about this hybrid role.
Showcase Relevant Experience: When filling out your application, be sure to include specific examples of how you've handled customer calls and emails in the past. We love seeing real-life scenarios that demonstrate your ability to maintain high service standards.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at One Ten Associates Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the professional services firm. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to maintain high service standards in a regulated environment.
✨Organisational Skills Matter
Since the role requires strong organisational skills, be ready to discuss how you manage your time and tasks. You could mention tools or methods you use to stay organised, especially when handling multiple customer queries via calls and emails.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
