What You’ll Do
- Handle new business enquiries — both inbound and outbound — providing expert advice and tailored insurance solutions.
- Conduct thorough fact-finds and present clear, compliant recommendations aligned with customer needs.
- Manage mid-term adjustments (MTAs) efficiently, maintaining complete and auditable records.
- Lead renewal processes , reviewing suitability, re-marketing policies, and ensuring customers receive fair value and continuity of cover.
- Consistently uphold FCA standards and the Consumer Duty , delivering the best possible customer outcomes.
- Build long-term relationships with clients and partners through field appointments and industry events .
- Maintain accurate MI and system records, sharing insights to help improve customer experience and product offerings.
What We’re Looking For
- Experience in commercial or motor trade insurance (road risk and/or combined policies).
- Full UK driving licence and willingness to travel for field appointments.
- Strong sales and customer service skills with a confident, professional telephone manner.
- Excellent attention to detail and written communication.
- Working knowledge of FCA compliance and Consumer Duty requirements.
- A proactive, honest, and resilient attitude — with a passion for doing right by the customer.
Why Join Us
- 27,500 – £40,000 base salary depending on experience
- Uncapped OTE of £50,000 – £60,000
- Monday to Friday (38.33 hours)
- Hybrid / Field-based (Midlands preferred)
- Length of service bonus scheme
- Performance and absence incentives
- Annual leave increasing with length of service
- Supportive, professional team culture focused on quality and development
- Opportunities for career progression within a fast-growing broker
- Field-based autonomy backed by a strong operational team
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Contact Details:
One Sure Insurance Limited Recruitment Team
